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QA Technician
Job
Westrock Coffee
Concord, NC (In Person)
Full-Time
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Job Description
We are currently seeking a Quality Assurance Technician for our QA Deprtament. Inspect the set-up of all packing lines and grinders at the beginning of the day, verifying the readings and recording the results
Verify, inspect and record all grinder/dump executions and packing line changes during the course of a day
Perform quality checks (roast color, % moisture, grind analysis, dust content, weights, etc.) of product soon after a grinder/packing line has undergone an item change
Document results of quality checks
Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor or Lead QA Technician
Visually inspect returned goods delivered by warehouse and, if necessary, perform analysis on goods and record results
Determine disposition of returned goods
Receive and analyze certain customer complaints
Retrieve production samples (after deemed acceptable) of each blend and forward to Cupping Lab for sensory analysis
Log blend change samples and quality issues for ISO purposes
Ensure physical blend "target" samples are properly maintained and updated
Perform general daily housekeeping in work area to maintain a quality/safe working environment
Collect, organize and set up product samples for sensory cupping Computer Skills including Word, Excel, Outlook etc.
Excellent oral and written communication skills
Sound Math skills e.g. Percent Calculations, averages, means, Standard deviation etc.
Able to lift 50 lbs
Proven reliability and responsibility Equal Opportunity Employer / Vets / Disabled