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Quality Assurance Specialist

Job

Hilton Grand Vacations Company

Stateline, NV (In Person)

Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 7/19/2026

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Job Description

There's something truly fun and exciting about Hilton Grand Vacations. Our inspiration drives us in making a positive impact and memorable experiences for our owners, team members and guests. HGV Team Members are at the center of everything we do and it's their talent, passion, and dedication that drives our success! Quality Assurance is the primary liaison to the customer and handles the customer follow-up process. Here's why you'll love it here! Excellent health care options (medical, dental, and vision) 401(k) with Employer matching Employee Stock Purchase Program Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation. The industries top training in a lively environment Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts Perks at Work Discount Program And so much more!
Responsibilities:
Provide professional and courteous service to all owners and guests in accordance with HGVC's standards of integrity and quality service Provide excellent service to guests and new owners from the date of purchase until the time their membership account has been established. Build reports Keep up with materials that need to be ordered. Ensure compliance standards are being met Meet with current owners at the Sales Gallery and resolve any issues they may have