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Job Description
INTERNAL
Records Analyst III (Team Lead) / 60017382, 60016333 State of South Carolina - 2.9 Columbia, SC Job Details Full-time $37,200 - $59,500 a year 2 days ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Vision insurance Life insurance Retirement plan Qualifications High school diploma or GED Full Job Description JOB This is a South Carolina Department of Health and Human Services Internal Position. Only current South Carolina Department of Health and Human Services employees are eligible for this position. Two (2) Positions Available The Agency's mission is to be boldly innovative in improving the health and quality of life for South Caro linians. This position is located in EEMS Policy, Process, and Contract Management, Richland County. This is an in-office role and not a telecommute or remote position. Are you the One? We are looking for a Records Analyst III (Team Lead) who, under limited supervision, is tasked with guaranteeing that all documents are accurately entered into the document management system in compliance with Medicaid policies and procedures. Actively participates in the accurate indexing of documents. Team Leads must complete assigned daily activities in an accurate and timely manner, assisting with training, quality reviews, and team development. Assists with staff work assignments, including the daily distribution of tasks and reassigning work as needed to ensure all responsibilities are completed in accordance with CDM department guidelines. Provides technical assistance to staff by offering guidance, troubleshooting workflow or system concerns, and supporting team members in resolving task related challenges. Any remaining concerns that cannot be resolved at the Team Lead level are escalated up the chain of command for appropriate resolution. The Team Lead is responsible for completing quality reviews daily of documents scanned and/or indexed by CDM team members, ensuring compliance with the quality review checklist and adherence to documented departmental procedures or updated directives provided by CDM leadership. The Team Lead must provide quality review results to CDM leadership and actively participate in peer reviews of quality assessments. Participates in required departmental, EEMS, and SCDHHS training and applies it to daily responsibilities. Partners with Training to keep courses and job aids current. Ensures that staff are trained on up-to-date policies and procedures and provides on-the-job support as needed. Participates in peer review of department work to ensure that all quality reviews of eligibility documents are completed accurately using the appropriate checklist. Thoroughly and accurately documents findings of quality reviews according to quality assurance team guidelines. Maintains a professional demeanor and communication style, ensuring that communication and interactions with internal and external stakeholders is clear, polite, and concise. Participates in customer service and privacy training and ensures that confidential or private information is maintained in accordance with state and federal law as articulated through departmental policies and training. Attends all mandatory meetings, trainings and events as directed by supervisory staff and agency leadership. Maintains awareness of and complies with all agency policies, to include privacy, confidentiality, standards of conduct, performance, leave and compensation, vehicle use and travel, and financial controls. Maintains appropriate certification and training to perform emergency management evacuation and shelter duties as necessary. Performs other duties as assigned by supervisory staff and agency leadership. The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes: Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children. 15 days annual (vacation) leave per year. 15 days sick leave per year. 13 paid holidays. State Retirement Plan and Deferred Compensation Programs.
EXAMPLE OF DUTIES A
high school diploma and experience in records management, information systems, or office administration.
Preferred:
Knowledge of SCDHHS Eligibility systems: Curam, OnBase, MMIS and CGIS. Previous document indexing knowledge. Familiar with HIPAA and confidentiality laws. Working knowledge of Medicaid services.
Additional Requirements:
In-office role.
SUPPLEMENTAL INFORMATION
Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail. The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
