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Quality Supervisor

Job

Maker's Pride

North Sioux City, SD (In Person)

Full-Time

Posted 3 days ago (Updated 5 hours ago) • Actively hiring

Expires 6/7/2026

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Job Description

Quality Supervisor at Maker's Pride Quality Supervisor at Maker's Pride in North Sioux City, South Dakota Posted in about 3 hours ago.
Job Description:
Position Summary:
Responsible for leading and representing Quality on the plant floor and providing direction to maintain the Quality Assurance systems in place. Aids in managing facility internal audits, compliance to GFSI-customer-regulatory requirements, coaching-teaching-mentoring QA staff, and supporting continuous improvement activities in the plant.
Responsibilities:
Lead GFSI initiatives and serve as back up the QA Manager for all things Food Safety & Quality Ensure preparation and compliance of all Quality Systems material and information often utilized in audits Participate and at times lead audits with companies, agencies and auditors for the site team Perform & maintain risk assessments for new materials coming into the facility Perform & maintain risk assessments for product holds Execute and lead RCA-CAPAs in accordance with corporate and site policies Investigate consumer complaints and monitor corrective action effectiveness Maintain and monitor the Quality Notification (QN) or similar supplier incident system to close out Generate-Review-Close Incident Reports as related to FSQA Coach-Teach-Mentor QA Staff to help build contingency plan bench strength May be required to maintain staffing schedules and provide feedback for QA Staff performance reviews Aid in management of commercialization projects from a quality perspective to assure specifications are met Advise commercialization and production teams on process specifications, process capabilities, and customer requirements to include recipe and sensory Be able to perform Mock Recall / Trace exercises as required Oversee Document & Record Control programs as they pertain to FSQA per
BRCGS V9
Support QA Manager and commercialization teams in integrating customer and compliance requirements into internal specifications Actively participate in the Hearthside Production System activities (Drumbeat, Weekly KPI, Tiered Auditing, etc.) Participate in sensory and/or product evaluation tests as required by site Serve as the primary Quality liaison on all facility holds (raw, packaging, finished goods) May serve as primary Quality liaison on test, proof of concept, and initial production runs May serve as primary resource to track action items developed via test runs through closure Aid in monitoring Sanitation activities including, but not limited to verification of MSS, PEM and non-PEM swabbing, and pre-operational inspection Coordinate QA and Production training related to FSQA requirements and initiatives Off-shift training, performance verification, and plant-based meeting participation Perform other duties as assigned
Qualifications:
Two-year college degree in science or related field preferred 3-5 years of related work experience, including experience supervising and leading a Quality and food safety staff in a food manufacturing environment Proficient in MS Office applications such as Outlook, Word, Excel and PowerPoint PCQI or HACCP Training Certificate preferred Knowledge and experience with SAP preferred GFSI certification a plus Basic RCA and CAPA tools SQF or BRC certification a plus Skilled in: Internal Auditing Influencing Quality Culture behaviors Procedure/Standard Work generation Ability to: Communicate effectively both verbally and in writing Recognize food safety & quality gaps and provide a plan to address Manage multiple projects at a time Investigate complaints and incidents with minimal oversight Influence Quality Culture behaviors Work collaboratively with all departments Must be accurate and detail-oriented Ability to work with minimal supervision and at times independently Proficiency in: MS Office (outlook, word, excel) SAP IPM High school level math
Work Environment:
Frequent production environment exposure which includes noise, dust, heat, cold, moving machinery, forklifts, and slippery floors Ability to work in hot or cold temperatures dependent upon site (Bakery vs Fresh) Communicate in English both written and verbal Handle daily employee issues Travel up to 10% is possible
Physical Requirements:
Reaching with hands and arms throughout shift Ability to use hands and fingers Ability to see, hear, and talk Employee frequently required to sit Occasionally required to walk, climb, and/or balance Ability to lift and carry up to 20 lbs Walk up to 400 yards to work and break areas
Safety & Environmental:
Follow factory safety & environmental objectives and targets: Follow the plant safety rules Report incidents and near misses immediately Maintain compliance with regulations Take personal ownership of the Safety in their area -- to include the safety of visitors and contractors Act to reduce negative environmental impacts by conserving paper, electricity, water and also recycle all appropriate materials (paper, plastic, food, etc.)

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