Quality Assurance Technician

Summary The Quality Assurance Technician plays a key role in assembling, calibrating, testing, and evaluating Radiant products while also supporting Quality Assurance functions such as RMA oversight, diagnostics, and process improvement. This role combines hands-on product work with analytical QA responsibilities, providing a unique opportunity to contribute across the full product lifecycle. Success in this position requires strong technical aptitude, exceptional attention to detail, a collaborative mindset, and the ability to balance multiple priorities in a fast-paced environment. This role is 100% on site and requires daily presence at WHQ to support production, diagnostics, and lab-based activities. Essential Duties & Responsibilities Inspect returned units, diagnose issues, and prepare instructions for repair, maintenance, or recalibration. Perform repairs, maintenance, and calibration of returned products. Operate and maintain lab equipment, instruments, and cleanroom workspaces per established procedures. Maintain accurate production records, workflow documentation, and quality logs. Follow all safety, quality, ESD control, and cleanroom gowning/material handling protocols. Participate in or lead team meetings to provide updates and close action items. Support field action documentation and cross-functional coordination as needed. Collaborate cross-functionally with Operations, Technical Support, Production, and Purchasing. Recommend and implement enhancements to production, diagnostic, and QA processes. Contribute to cross-functional training, workflow improvements, and system implementations. Requirements Desired Skills & Experience High school diploma or GED required; A.S. in Electronics or technical certification preferred. 1-3+ years of experience in manufacturing, cleanroom assembly, electromechanical systems, or QA diagnostics. Basic understanding of electronics, schematics, and diagnostic troubleshooting. Strong analytical and problem-solving skills; able to break down complex issues into actionable pieces. Effective verbal and written communication skills. Ability to manage competing priorities while maintaining accuracy and attention to detail. Experience with Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Access). Ability to work independently and within cross-functional teams. Familiarity with ISO requirements, CRM systems, and internal test software preferred. This job description shows the general scope of responsibilities for the position. Additional responsibilities can be added or deleted on an on-going basis. A job description does not constitute an employment contract. This position is eligible for experience specific compensation ranges based on candidate experience; compensation will be aligned and determined based on these criteria. Fluctuations in the job market may necessitate adjustments to pay ranges. Final pay determinations will depend on various factors, including, but not limited to experience levels, knowledge, skills, and abilities. Radiant Vision Systems is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. About Radiant Vision Systems Radiant Vision Systems works with world-class brands and manufacturers to deliver creative visual inspection solutions that improve quality, reduce costs, and increase customer satisfaction. Radiant's legacy of technology innovation in photometric imaging and worldwide install base date back more than 30 years and address applications from consumer electronics to automotive manufacturing. Radiant Vision Systems product lines include TrueTest™ automated visual inspection software for quality control, and ProMetric® Imaging Colorimeters and Photometers, machine vision solutions, and goniometric systems. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Free Food & Snacks Wellness Resources