Quality Assurance Specialist

Quality Assurance Specialist Cherry Optical Lab - 4.2 Bellevue, WI Job Details Full-time From $70,000 a year 1 day ago Benefits Profit sharing Health insurance Dental insurance 401(k) Paid time off Employee assistance program 401(k) matching Employee discount Life insurance Referral program Qualifications Teamwork Internal compliance auditing Mid-level Improving operational efficiency Continuous improvement Attention to detail Problem-solving Performance Improvement (PI) Laboratory quality control Data interpretation Quality audits Data collection Quality assurance within manufacturing Root cause analysis Cross-functional collaboration Cross-functional communication Customer complaint resolution Full Job Description Ready to See the Difference in your career? Cherry Optical Lab is growing fast and we're looking for great people to grow with us! As a nationally recognized leader in optical lens manufacturing (and proudly named one of Wisconsin's Best Places to Work in Manufacturing in 2024), we're obsessed with two things: making the world's best lenses and making the world's happiest people — our team members, our customers, and their patients who rely on our craftsmanship. We're expanding our onsite Continuous Improvement team and are looking for a proactive, detailed and analytical human who thrives in a fast‑paced environment and wants to help people see the world more clearly. What You'll Do Assist departments in maintaining and improving the quality of work produced in the Lab. Participate in internal audits and support external audit readiness. Collect and analyze quality data to identify trends, risks, and improvement opportunities. Support the efforts of the teams to conduct root cause analysis to find and correct issues related to quality. Lead cross-functional improvement initiatives to enhance product quality and process efficiency. Recommend updates to procedures and work instructions based on findings and best practices. Work closely with all departments to resolve quality issues. Support change control activities by reviewing quality impact and ensuring proper documentation. Support customer complaint investigations and ensure timely documentation and resolution. What Makes You a Great Fit Naturally drawn to root cause analysis, process mapping and closing gaps Your brain thinks in terms of "Why did this happen, and how do we prevent it permanently?" Sense of urgency and proactiveness Strong follow-through and attention to detail Relationship-driven and approachable Problem-solving and adaptability "Seeker of Better" mentality What Success Looks Like Using data points to connect the dots to operator behavior and machine performance to help team members and leaders understand performance gaps The ability to anticipate failure points and suggest improvements so as not to wait for complaints or quality issues Full understanding of our products and processes Work Environment Combination of office and manufacturing floor exposure Regular interaction with production leaders and team members Supports multiple shifts How to Stand Out Have the ability to collect, review and present data along with recommendations for improvement Be a self-starter and go-getter Have examples of participating in prior Continuous Improvement process events and how that helped improve company performance Have an analytical mindset coupled with the ability to interact and develop relationships with people

Why You'll Love Being Part of Our Growth Happy People:

Our culture is built on the principle that every team member matters. We foster an environment where open communication and positive feedback are the norms— We believe that extraordinary craftsmanship stems from a team that genuinely enjoys coming to work every day.

Purpose:

We are responsible for creating custom lenses for people all over the country that need to see better! Our team members truly care about the work they do, our leaders are authentic and the rewards and "extras" that team members enjoy reflect our high performing culture.

Innovation:

Join a collaborative workplace where cutting edge tech meets creative thinking. Team members take pride in using our state-of-the-art machinery and processes to create the highest quality lenses for people around the country. Work‑

Life Harmony:

Consistent schedules and a generous benefits package support your wellbeing inside and outside of work. If you're ready to join a growing company and become one of our Happy People, now's the time. Apply today and help us change the way the world sees — one lens at a time.

Work Location:

Onsite;

Green Bay, WI Days & Hours:

Monday - Friday, mainly daytime hours understanding that we support multiple shifts so there may be some off-shift hours necessary Extensive Benefits Package including Low-Cost Health Insurance (We cover 100% of medical and dental premiums for employee-only plans), employee discount (Free custom lenses), employee events and onsite food trucks, 401k with company match + profit sharing, paid time off, referral bonus program, and much more.

Pay:

From $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Application Question(s): What makes you interested in Cherry Optical Lab? Can you give an example of a process improvement you initiated or contributed to?

Experience:

Continuous improvement: 3 years (Preferred)

Work Location:

In person