Marketing Operations Manager

About Dreamseat:

DreamSeat is a leading provider of commercial-grade seating and branded environment solutions, trusted by professional sports teams, universities, corporations, and venues across North America. From stadium fixed seating and suite furnishings to fully customized branded spaces, we design and deliver environments that people remember and that our clients are proud to put their name on. We have been in this industry for over a decade and our products can be found across more than 90% of professional and minor league sports facilities in the country. But longevity is not what drives us. What drives us is the standard we hold ourselves to and the belief that there is always a better way to serve our customers, build our products, and run our business.

That belief has a name:

Dream Bigger, Design Smarter, Deliver Better. Culture Index Survey (Required): As part of our hiring process, all candidates are required to complete a Culture Index survey. There are no right or wrong answers — it simply helps us understand how you work best.

Please complete the survey here:

https://go.cultureindex.com/p/6DOvbEJnRchaTRgv Applications will not be considered complete until the survey has been submitted.

Position Summary:

The Marketing Operations Manager bridges the gap between B2B marketing strategy and go-to-market execution, ensuring day-to-day marketing initiatives are developed, deployed, and optimized to increase brand awareness, drive purchase intent, and increase sales revenue across specific customer segments and sales channels. Reporting to the VP of Marketing and working collaboratively with the sales team, this role oversees a team of four marketing professionals and is accountable for ensuring all marketing activities are aligned with strategy and contributing to annual revenue goals.

Essential Functions:

Go-to-Market Execution Translate business and segment/sales channel objectives into prioritized, actionable marketing activities Determine resource allocation and marketing mix in alignment with revenue targets Establish and track KPIs, reporting progress against marketing and sales goals on a consistent cadence Utilize Zoho CRM to ensure marketing activities are delivering on objectives including brand equity, lead generation, and segment growth CRM, Marketing Automation & Technology Own, administer, and scale Zoho CRM and marketing automation platform to meet internal stakeholder needs Implement marketing automation best practices for lead generation and data capture Build and maintain reporting and analytics processes to evaluate performance and identify opportunity gaps Campaign Execution Develop segment and sales channel-specific marketing mix, managing campaigns and recurring marketing activities Build cross-functional relationships with internal stakeholders to ensure operational efficiency and campaign success Develop and maintain relationships with media, partners, and external teams to identify and act on campaign opportunities Continuously improve campaign workflows through automation, standardization, and performance reporting

Marketing Channel Management CRM:

database management, lead generation activities, and marketing analytics

Digital:

email, live chat, lead generation, and social media Customer and partner marketing: trade shows, account-based marketing, sports properties, and external partnerships

Media:

paid media placement, content development, and timeline management

Required Experience:

2+ years of experience in B2B marketing operations, sales support, customer marketing, marketing automation, or campaign development. 2+ years of direct people management experience within a marketing team, with demonstrated ability to develop team capabilities. Hands-on experience owning and administering a CRM platform; Zoho preferred. Demonstrated ability to translate high-level marketing strategy into actionable day-to-day execution. Strong digital marketing, analytical, and project management skills. Bachelor's degree in Marketing, Business, or related field; equivalent experience considered.

Preferred Experience:

Familiarity with segmentation strategies, customer journey mapping, and insight development Experience with budget management and general accounting practices Background in account-based marketing or partner/channel marketing programs

Licenses/Certifications:

No specific licenses or certifications required Zoho CRM certification or equivalent marketing automation platform certification a plus

Physical Requirements & Conditions:

This position is primarily sedentary and performed in a standard office environment Ability to operate a computer and standard office equipment for extended periods Occasional travel may be required for trade shows, partner visits, or company events Ability to communicate effectively in person, by phone, and in written form.

Equal Opportunity:

DreamSeat is an equal opportunity employer. We are committed to building a team that reflects a diversity of backgrounds, perspectives, and experiences, and we make employment decisions based on qualifications, merit, and business need. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law. We believe that clarity, accountability, and integrity are not just company values they are the foundation of a workplace where everyone can do their best work. That starts with how we hire. We encourage you to apply even if you do not meet every qualification listed. We are looking for people who bring the right combination of experience, character, and drive and we recognize that those qualities don't always follow a straight line on a resume.

Accommodations:

If you require a reasonable accommodation to participate in the application or interview process, please contact hr@dreamseat.com. DreamSeat is committed to working with candidates to ensure an accessible and equitable hiring experience.

E-Verify :

DreamSeat participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program. As a condition of employment, all newly hired employees will be required to complete an Employment Eligibility Verification (Form I-9). For more information about E-Verify, please visit dhs.gov/E-Verify.

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance Ability to

Commute:

Landrum, SC 29356 (Preferred) Willingness to travel: 25% (Preferred)

Work Location:

In person