Chief Product Officer

Chief Product Officer American Association of Insurance Services - 2.5 Lisle, IL Job Details $275,000 - $375,000 a year 1 day ago Qualifications Employee onboarding Master's degree in business administration Community engagement Stakeholder engagement Managerial strategic planning Strategic management Operations management Underwriting Regulatory compliance Bachelor's degree in business Public speaking Improving operational efficiency CPCU Compliance management implementation Product vision management Team development Hiring Key Performance Indicators Bachelor's degree Continuous improvement Task prioritization Decision making Product portfolio management Employee relations management Conflict management Property casualty insurance Quality standards in production Product strategy Senior level Strategic partnerships Cross-functional collaboration Onboarding process management Business Master of Business Administration Cross-functional team management Leadership Financial acumen Communication skills Negotiation Stakeholder relationship building Cross-functional communication Senior leadership Stakeholder management 10 years

Full Job Description Description:

About AAIS Since 1936, the American Association of Insurance Services ("AAIS") has served the property and casualty insurance industry as the only national not-for-profit advisory organization governed by its Member companies. We are committed to evolving with changes in the insurance industry, adding value to our Members, regulators, and the industry with responsive products and insights. Purpose The Chief Product Officer leads AAIS's product strategy and portfolio in collaboration with the Product Leaders, driving innovation, market relevance, and operational excellence across the product suite. This role oversees the lifecycle of AAIS product offerings and ensures alignment with our Member-centric mission. As a senior leader, the Chief Product Officer guides the organization in anticipating industry shifts, responding to evolving Member needs, and shaping the future of P&C insurance solutions. This role is accountable for strategic leadership, team performance, and delivery of valuable products that are sustainable, compliant, and competitive. Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strategic Product Leadership Own and evolve the product vision and strategy aligned with AAIS's mission and Member priorities. Collaborate with Product Leaders to provide strategic oversight across product suites (e.g., personal, commercial, farm/agriculture, inland marine/COP, auto), ensuring coordination and cohesion among offerings. Anticipate industry trends, regulatory changes, and emerging risks. Drive proactive product development that keeps AAIS and its Members ahead of the curve. Guide decommissioning of outdated products and lead the introduction of modern solutions, tools, and technologies. Collaborate closely with Executive Leadership Team peers and stakeholders to integrate product strategy across all business functions. Executive Member Engagement Serve as a senior ambassador to the AAIS Member community; lead strategic discussions and feedback sessions to inform product direction. Represent AAIS in industry forums, regulatory discussions, and public speaking engagements to elevate the organization's visibility and leadership in the market. Partner with the CEO and Executive Leadership Team on high-impact Member opportunities and strategic alliances. Operational Oversight & Governance Direct the Product, Legal, and Regulatory Filings departments to ensure absolute consistency in methodology, documentation, and execution across all product development and compliance efforts. In collaboration with the Product Leaders, manage the product governance process, including product reviews, advisory councils, and serve as the final decision-maker where necessary. Establish and monitor Product currency metrics (KPIs) to evaluate product relevance, Member value, and operational efficiency. Manage a Team Lead, coach, and develop a cross-functional leadership team—including the Product, Legal, and Regulatory Filings departments—to deliver high performance and support individual growth. Set clear goals and expectations, monitor progress, and provide regular feedback. Foster a positive, inclusive, and accountable team culture. Manage day-to-day operations, ensure alignment with department objectives, and remove barriers to performance. Support resource planning, workload distribution, and prioritization of tasks. Facilitate regular team meetings, one-on-one check-ins, and performance conversations. Identify and address performance issues in a timely and constructive manner. Partner with Human Resources on talent-related matters such as hiring, onboarding, development, employee relations, and performance management. Encourage collaboration, knowledge sharing, and continuous improvement within the team. Represent the team's needs and perspectives in cross-functional discussions. Ensure compliance with company policies, procedures, and quality standards.

Requirements:

Knowledge, Skills, and Abilities Experience in the P&C industry with strong working knowledge of product development/management, P&C distribution, and trend monitoring. Comprehensive understanding of P&C coverages, underwriting and risk management principles, and the insurance industry. Strategic mindset with the ability to translate market signals into actionable plans. Strong financial and operational acumen, including experience with underwriting, product strategy, and rating strategies. Exceptional process orientation with proven ability to leverage and scale technology to drive improvements and efficiencies. Skilled in navigating ambiguity and driving clarity in complex initiatives, with sound judgment and decision-making in dynamic situations. Exceptional communication and interpersonal skills, with the ability to build trust, engage stakeholders, negotiate, navigate conflict, resolve significant problems, and collaborate across teams and channels in a remote-first working environment. Strong leadership and management skills, demonstrating integrity and professionalism. Ability to communicate effectively across multiple channels and asynchronously in a remote-first working environment. Requirements Bachelor's degree in business, risk management, insurance, or related field; with MBA or advanced degree strongly preferred. 10+ years of related work experience in the P&C insurance industry, including significant leadership in product management or development. Proven track record of building and launching successful insurance products and managing complex product portfolios. Chartered Property Casualty Underwriter (CPCU) designation preferred. Additional insurance or product development certifications, a plus. Travel is required for annual all-company gatherings, team design sessions, Member-facing meetings, and industry-related events and conferences (up to 50% of the time).