Channel Marketing - Offers Transformation, Product - Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager within the Consumer Bank - Connected Marketing team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Owns and leads the modernization and transformation of critical customer experiences Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Manages product releases and fully accountable for all testing pre and post deployment Own production monitoring and actively triaging issues with technology partners Own the Product planning process and travel to meet with partners and stakeholders Acts as the voice of the customer by synthesizing feedback and translating insights into clear product priorities and outcomes Partners with cross-functional teams (e.g., engineering, design, analytics, and operations) to deliver scalable, resilient, and high-quality product solutions Leads end-to-end product life cycle execution from ideation through launch, incorporating client feedback to continuously improve product performance Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Demonstrated experience partnering with and supporting multiple lines of business Proven ability to fully own and account for a substantial book of work with autonomy Superior expertise in improving product metrics, scaling existing products to further meet the needs of a growing customer base, and continuously evaluating new opportunities to drive innovation Proven experience owning customer-facing experiences that drive engagement and retention Proven ability to engage and partner with other Product and Technology teams to deliver roadmap priorities Strong analytical and problem-solving skills, including the ability to define, measure, and optimize key performance indicators Strong communication and stakeholder management skills, with the ability to influence decisions across cross-functional teams Ability to use data, customer insights, and performance metrics to inform decisions and continuously improve product outcomes Preferred qualifications, capabilities, and skills Experience in leading highly visible, strategically critical initiatives under tight deadlines Demonstrated prior experience working in a highly matrixed, complex organization Executive presence and proven excellence in effectively communicating product value to stakeholders and senior leaders Experience influencing without direct authority and driving alignment across diverse stakeholder groups Demonstrated ability to support successful product launches through coordinated planning, testing, and post-launch monitoring Familiarity with delivering products that prioritize scalability, resiliency, and stability in highly regulated environments Strong ability to translate customer insights and market trends into actionable product strategies and roadmap enhancements