Community Liaison

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values Integrity, Diversity, Mentorship, and Inclusion are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

JOB SUMMARY

This role serves as the bridge between the Veteran, Military, Reserve, Guard, and Family community, including individuals and families, and various external partners such as community providers, coalitions, collaboratives, and agencies. The Veteran Community Liaison actively identifies Veteran, Military, Reserve, Guard, and Family needs and collaborates with partners to enhance the availability and quality of resources, ensuring the comprehensive support of the Veteran, Military, Reserve, Guard, and Family community.

RESPONSIBILITIESReasonable accommodation may be made for individuals with disabilities to perform essential job functions. Facilitates and maintains active connections between the Veteran, Military, Reserve, Guard, and Family community and external organizations, ensuring seamless communication and collaboration. Educates and raise awareness about the unique needs and challenges faced by the Veteran, Military, Reserve, Guard, and Family community among external partners. Engages in regular community outreach activities, working closely with service providers, faith-based organizations, and other relevant stakeholders. Participates in scheduled community, county, and organizational meetings to represent and advocate for the needs of the Veteran, Military, Reserve, Guard, and Family community. Collaborates with local agencies, like the Homeless Outreach Team (HOT), to ensure effective and compassionate outreach efforts. Maintains and update a comprehensive referral directory and resource database, ensuring the Veteran, Military, Reserve, Guard, and Family community has up-to-date information. Offers peer counseling and support, leveraging personal experiences to create a genuine connection, trust, and rapport with the Veteran, Military, Reserve, Guard, and Family community. Ensure confidentiality, professionalism, and adherence to standards in all interactions. Works flexibly, including weekends/holidays, to meet the needs of the Veteran, Military, Reserve, Guard, and Family community and ensure their comprehensive support. Maintains confidentiality of clients care. Participates in scheduled program meetings. Other relevant duties as assigned.

QUALIFICATIONS US

Veteran or child, spouse, or family member of someone with military service experience. High School Diploma or GED is mandatory. Bachelors degree in public administration, Education, or related field preferred. Peer Specialist Certification preferred. Previous experience in community outreach, public relations, or similar roles with at least two years of administrative experience. Demonstrated understanding of the Veteran, Military, Reserve, Guard, and Family community's unique needs and challenges. Valid CA drivers license, current auto insurance, and reliable transportation. Proficient in Microsoft Office Suite and EHR software. Effective communication, collaboration, and problem-solving skills, with the ability to work both independently and as part of a team.

PHYSICAL REQUIREMENTS

These physical demands represent what must be met to successfully perform the essential functions of this position. As mentioned above, reasonable accommodation may be made for qualified disabilities. Seeing Hearing Speaking Stooping/Bending Working in cramped spaces Moving around facility Moving between offices/clients Driving light errands Climbing Lifting/carrying heavy items Driving in the course of job duties Using hands/fingers Pushing/pulling/dragging items Standing for long periods Sitting for long periods Working outside/underground

OTHER DUTIES

This job description isnt a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice. TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).