Communications Officer Academy - Communications Officer

Communications Officer Academy - Communications Officer 3.5 3.5 out of 5 stars

COMMUNICATIONS OFFICER ACADEMY - COMMUNICATIONS OFFICER

Citrus County Sheriff's Office (CCSO)

JOB TITLE

Communications Officer

PAY GRADE

204

STARTING PAY:

$20.06/hour; $41,724.80 annualized

JOB TYPE

Full-time, 12-hour rotating shifts as assigned, weekends, and holidays required

JOB LOCATION

Emergency Operations Center (EOC) 3549 Saunders Way, Lecanto, FL 34461

REPORTS TO:

Communications Director

JOB SUMMARY/PURPOSE

CCSO is looking for strong candidates with an excellent work history who aspire to become Communications Officers with the Citrus County Sheriff's Office. Communications Officers receive emergency and non-emergency phone calls, providing information and assistance, dispatching law enforcement, EMS, and fire personnel when necessary. As a Communications Officer you receive full-time CCSO benefits which include medical/dental/vision/life insurance, Florida Retirement System, paid time off, and access to CCSO gym facilities.

THIS IS FOR ENROLLMENT IN THE COMMUNICATION OFFICER ACADEMY BEGINNING JUNE 8, 2026.

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ESSENTIAL EXPECTATIONS

To pass a Criticall assessment test to qualify for the Communications Officer Academy. To complete a Call Center Questionnaire and Call Center Observation prior to the start of the academy. To complete the Communications Officer Academy program, including: Public Safety Telecommunications Program Cardiopulmonary resuscitation (CPR) Emergency Medical Dispatch (EMD) Emergency Police Dispatch (EPD) Florida Crime Information Center (FCIC) certification To pass the State of Florida 911 Safety Tele-communicator Certification Exam. Proficiency in keyboarding is equivalent to 32 wpm. Able to sit and speak for long periods of time. All CCSO employees are considered 'essential emergency workers' and are subject to working in any capacity/hours deemed necessary by the Agency during activations, including but not limited to, in-County and out-of-County deployments.

MINIMUM QUALIFICATIONS

Must be 18 years of age at the start of the academy. Must have the legal right to work in the United States. Must have a valid Class E Florida Driver's License. Must have a High School diploma or GED. Must not have been convicted of a felony. Must not have used, tried, tasted, experimented or possessed any illegal controlled substances in the last 12 months OR Schedule I or II substance within the last five years at the time of the application.

SELECTION PROCESS INCLUDES

On-line application Criticall assessment test Call Center Questionnaire Call Center Observation (2 hour minimum) Oral Board Review interview Background Investigation and Employment Checks Truth Verification Exam (CVSA) Medical exam and drug screen

PERFORMANCE EXPECTATIONS

Demonstrates polite, helpful and courteous behavior, respecting cultural differences, when interacting with the public and colleagues. Responds to supervision, guidance and direction in a positive, receptive manner. Must be appropriately dressed and groomed. Reports to work promptly and properly prepared. Acts in a professional manner, following established protocols and procedures.

Contact:

Human Resources at (352) 341-7429 or humanresources@sheriffcitrus.org for more information. Citrus County Sheriff's Office is an Equal Opportunity Employer M/F/D/V. All hires, transfers, and promotions are made without regard to race, color, national origin, sex, age, disability, marital status, religion, genetic information, or any other legally protected status. Drug-Free Workplace