Practice Relations/Marketing Ambassador

Practice Relations/Marketing Ambassador Oral & Facial Surgery Centers of Massachusetts Watertown, MA Job Details Full-time $65,000 - $70,000 a year 8 hours ago Benefits Continuing education credits Mileage reimbursement Paid parental leave Health savings account Paid holidays Disability insurance Health insurance Dental insurance Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Record keeping Branding Community engagement Customer relationship building Territory sales Logistics management Event coordination Catering Identifying new business opportunities Competitive analysis Data reporting Mid-level ROI Key Performance Indicators Business development Driver's License Content creation Bachelor's degree Social media content creation Territory management Organizational skills Content scheduling Facebook Marketing campaign management 1 year Referral coordination Travel scheduling Instagram Data-driven decision making Communication skills Full Job Description Practice Relations/Marketing Ambassador - Oral Surgery/Dental oralsurgeryma.com | Burlington + Cambridge, MA Full-time | Local Travel Required (based in-office when not traveling to our referral communities) Role and Responsibilities The Practice Relations Ambassador is a relationship-focused role responsible for promoting the services of Oral & Facial Surgery Centers of Massachusetts within a specified geographical area. This position combines community engagement, referral development, event planning, and social media content creation to strengthen the practice's brand and presence. Working closely with the office, marketing, and clinical teams, the Practice Relations Ambassador executes growth-oriented plans to create new business and foster lasting referral relationships, while helping ensure practices in the designated territory are meeting or exceeding new patient goals. Referral Development & Field Outreach Build and maintain referral relationships with general dentists and specialists within the designated territory and surrounding communities. Conduct routine field visits through scheduled appointments and drop-ins with dental offices and administrative contacts. Provide professional, in-person representation of the practice, maintaining a consistent presence across allocations within the territory. Monitor referral patterns, identify new growth opportunities, and share market feedback with leadership. Practice Growth Planning Partner with surgeons and regional leadership to support territory-specific growth plans. Assist with campaigns promoting new practice openings, new services, and new providers. Track activities and results to support data-driven decision making and referral strategy, including market activity, competitor insights, referral trends, and community opportunities. Capture examples of ROI from outreach efforts (e.g. event referral lift). Event Planning & Execution Plan, schedule, and support Lunch & Learns, CE courses, Open Houses, and relationship-building events. Coordinate all logistics including venues, catering, attendance management, communications, and day-of execution. Evaluate event outcomes and report impact on referral engagement and patient volume. Social Media & Local Marketing Capture engaging, authentic content (photos, short videos, written features) to support marketing initiatives. Create and manage social media content calendars, including daily posting, scheduling, and engagement on platforms such as Instagram and Facebook; monitor performance metrics and adjust strategies as needed. Stay current on social media trends, editing tools, and best practices to ensure content remains fresh, effective, and on brand - professionally representing the practice in all posts and interactions. Territory Management & Travel Travel within the territory as needed to support referral development and practice operations. Independently manage schedule, priorities, and trip planning across multiple locations to maximize efficiency. Reporting & Administration Maintain accurate records of field activities, market contacts, and communications. Submit weekly activity summaries or reporting as required by management. Education and Experience Bachelor's degree or 1-3 years of relevant experience Event planning, hospitality, customer-facing service, and/or marketing experience preferred Dental/Oral Surgery experience helpful but not required Valid driver's license Skills and Abilities Outgoing and engaging people-person with ability to build relationships easily Highly effective written and verbal communication skills Excellent organization and time management skills Creative and competitive in strategic planning Highly motivated, results-oriented, and driven by success Self-starter with a strong sense of initiative and ability to stay busy without direct supervision Ability to work both independently and collaboratively within a team Familiarity with photo, video, and social media tools to capture and share engaging content What We Offer Medical, Dental, Vision, Life Insurance Health Savings Account (HSA) with HDHP health plans PTO, Sick Time, Paid Holidays, Paid Parental Leave Short- and Long- Term Disability 401(k) Plan w/ Company Match Employee Assistance Program (EAP) Competitive pay, Bonus potential, and annual merit reviews Mileage Reimbursement We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.