Donor Communications Manager Billy Graham Evangelistic Association
5 Asheville, NC Job Details Full-time 4 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Vision insurance Life insurance Qualifications Vendor relationship building Website maintenance Computer operation Website management Vendor management 5 years Writing skills Fundraising events Email marketing campaigns Data reporting Mid-level Donor relationship building ROI Customer segmentation Social media platforms Decision making Content development Brand messaging Vendor relationship management Print design Computer skills Business Administration Strategic communications Business Associate's degree Project leadership Communication skills Donor and alumni database management Campaign performance reporting Marketing collateral creation Database software proficiency Full Job Description Description Is God calling you to ministry? For over 75 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.
CHRISTIAN PURPOSE AND EXPECTATIONS
All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA's religious mission. Department Detail
- Blue Ridge Broadcasting (BRB) is a listener-supported ministry that operates The Light FM radio stations, the primary of which is 106.
9 FM, WMIT. Founded by Billy and Ruth Graham, and with offices and studios on the property of the Billy Graham Training Center at The Cove in Asheville, BRB reaches portions of seven states through 106.9 FM and eight other FM signals in NC, SC, and TN. World-wide reach is achieved through The Light FM smartphone app, thelightfm.org and various podcasts. BRB connects to BGEA through the Media Ministry division; the home of media production and distribution for the BGEA.
This division includes:
Video Ministry Services
- the team that produces BGEA's video programming and materials; and Audio Ministry Services
- the team that produces BGEA's podcasts and awareness announcements for radio, maintains the Billy Graham Audio Archives and the 24/7 stream of messages and programming for The Billy Graham Channel on SiriusXM satellite radio. Job Summary
- The Donor Communications Manager creates and manages overall donor communications and strategy, ensuring donors at all giving levels understand the impact of their gift and are encouraged to strengthen their partnership with the ministry.
This role manages acquisition, growth, and retention strategies for monthly Hope Hero donors and mid-level donors; leads, writes, and manages creation of all BRB print materials to ensure consistent, on-brand messaging; and coordinates with the Engagement and Outreach team to design and execute donor-specific email and texting campaigns. Position requires excellent writing skills and the ability to create effective communication strategies for diverse donor segments. Ministry Requirements Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ Faithfully upholds BGEA in prayer Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits Demonstrates behavior aligned with BGEA's Mission Statement, Statement of Faith, Hallmarks, policies, and expectations Effectively represents Jesus Christ to those within both personal and professional spheres of influence Essential Duties and Responsibilities Create and manage the BRB direct mail plan, schedule and process Oversee creation of all print materials including annual donor report, brochures and rack cards, and solicitation materials. Engage regularly with BGEA Director, Communications and BGEA Project Lead assigned to BRB to brief on plans, calendars, and creative needs requiring BGEA approval or assistance. Annual conceptualization and drafting of a minimum of 4 multi-media fundraising campaigns per year, (Spring, Summer, Fall, Christmas) including coordination of direct mailed solicitations, emails, social media and other Lead and manage data segmentation and communication efforts within campaigns and outside of campaigns to best communicate with the individual donor and maximize ROI Create and execute specific communications strategy for monthly Hope Heroes and Mid-Level Donors (giving between $500 & $1,999) Ensure Relationship Associates have timely and relevant listener impact stories that are packaged in a way that are easy to share with donors Collaborate with the Engagement & Outreach Manager to create and execute a "new listener/new name" acquisition and communication strategy utilizing public events and digital channels and grow new listeners into donors Work with the BRB Digital and Social Media Content Specialist to create and maintain a donor ministries micro-site of the website Coordinate with BGEA Project Lead to ensure print projects are completed with excellence in a timely manner Work closely with outside vendors used for printing projects and BRB Direct Mail campaigns Manage the BRB donor ministry data select-request process, working with BGEA IT to ensure all mailing lists are accurate and meet segmentation needs Maintain list of communication and account codes and ensure codes are effectively utilized for documentation and segmentation of communication lists Work with the Administration team to create and distribute reports documenting the effectiveness of each campaign and of the overall communications strategy Marginal Duties and Responsibilities Other duties as assigned Job Specifications Skills and Knowledge Associate-level degree in business or related field 5 years' experience in fundraising and/or communications Ability to implement The Light FM's philosophy for the radio broadcast regardless of own opinions with a willingness to share personal testimony and to convey Christian viewpoints consistent with the ministry's Mission Statement and Statement of Faith Ability to convey complex ideas in simple, direct language Ability to properly represent The Light FM in public settings in performance and appearance Exceptional written and interpersonal communication skills Ability to effectively communicate with people of all backgrounds and interest levels Ability to use spreadsheet, and database software Ability to work independently and make decisions as appropriate Physical/Mental Demands Ability to make quick decisions and exercise sound judgment with a minimum of supervision Comfort with making public appearances and interacting with large crowds Capacity to prioritize work and manage multiple projects in a high-paced environment Ability to work efficiently and productively under deadlines Demonstrated flexibility to adapt to changing job parameters, deadlines, or directions Ability to work independently and as part of a team while demonstrating flexibility when priorities change Ability to convey a positive and professional attitude to the public and BRB staff Working Conditions Ability to tolerate extended periods using computer equipment Ability to tolerate extended periods of sitting in one work location Ability to work in close proximity to other staff with limited privacy Availability to work occasional events on evenings and weekends. Mission Statement Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same. Statement of Faith These core beliefs make up the foundation upon which all our ministry endeavors are based. We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world. (1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16). We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6). We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15). We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Furthermore, we believe that God will reward the righteous with eternal life in heaven, and that He will banish the unrighteous to everlasting punishment in hell. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7). We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10). We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15). We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22-23). We believe that the ministry of evangelism (sharing and proclaiming the message of salvation only possible by grace through faith in Jesus Christ) and discipleship (helping followers of Christ grow up into maturity in Christ) is a responsibility of all followers of Jesus Christ. (Matthew 28:18-20; Acts 1:8; Romans 10:9-15;1 Peter 3:15). We believe God's plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made for each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9). We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15). We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10). We believe God wonderfully and immutably creates each person a biological male or female. These two distinct, but complementary sexes together reflect the image and likeness of God. Rejection of one's biological sex is a rejection of God's merciful design and creative order. (Genesis 1:26-27; Mark 10:6; 1 Corinthians 6:9; Deuteronomy 22:5). Expectations for Ministry Employment As an employee of
Billy Graham Evangelistic Association:
I acknowledge that the Lord Jesus Christ is my personal Savior and that I am a personal representative of Him. I understand that BGEA is a Christian organization whose purpose is proclaiming the message of the Gospel of the Lord Jesus Christ throughout the world. I agree that the purpose of my employment with BGEA is to further its Christian purpose, that I am prepared to assist in accomplishing that purpose, and that my role with BGEA plays a vital part in carrying out its Christian purpose and mission. I understand that I must exhibit conduct that is consistent with BGEA's expectations, whether at work or away from work, in keeping with scriptural teachings and principles as set forth in God's Word, BGEA's Statement of Faith, and BGEA's policies including Christian Conduct. I understand that BGEA has the right and the responsibility to ensure that its Christian religious purpose is carried on with the highest standards and is not harmed or impeded by conduct that is inconsistent with the Bible, BGEA's Statement of Faith, its Christian religious purpose, or its policies I understand that any of my conduct which is not in keeping with the scriptural teachings and principles as set forth in God's Word, BGEA's Statement of Faith, and BGEA's policies, is inconsistent with BGEA's Christian religious purpose. I understand that if my conduct is determined by BGEA to be inconsistent with its Christian religious purpose, the result will be corrective action up to and including termination from employment. The Title VII Exception for Employment The Billy Graham Evangelistic Association (BGEA) is a faith-based religious organization committed to spreading the Good News of Jesus Christ through every effective means. Consistent with our charitable purpose to share the Christian faith, a requirement for employment at BGEA is affirmation and adherence to our Christian Statement of Faith. Our Statement of Faith prerequisite for employment is based upon federal law set forth in Title VII of the Civil Rights Act of 1964, 42 U.S.C. Section 2000e-1.
Benefits Summary:
Full-Time employees working at least 36 hours per week, are eligible for benefits. Medical, prescription, dental and vision insurance Flexible Spending Account (FSA) Long term and short term disability insurance Term Life insurance 401(k) retirement savings plan 10 paid holidays, including 1 floating holiday Minimum 12 days of vacation 10 sick days
