Membership & Engagement Coordinator

Position SummaryThe Membership & Engagement Coordinator plays a key role in cultivating a welcoming, connected, and engaged community. This position supports the full member journey—from first visit to active involvement—by coordinating engagement strategies, managing membership systems, and fostering meaningful fellowship opportunities. The role ensures that newcomers feel welcomed, members remain connected, and engagement opportunities are intentional, inclusive, and well-organized.

Key ResponsibilitiesMember Engagement & ConnectionDevelop and implement strategies to increase member engagement across all groups, including new members, long-term members, and those less actively involved.

Coordinate with leadership committees and ministry teams to support organizational goals and initiatives.

Maintain intentional follow-up processes to connect individuals with ministries, programs, and resources.

Track member engagement from initial contact through ongoing participation in church life.

Partner with ministry leaders to create opportunities for spiritual growth, service, and fellowship.

Welcome & Visitor ExperienceOversee welcome and visitor engagement efforts to ensure a warm, inclusive, and consistent experience for all guests and newcomers.

Coordinate new member classes and onboarding processes.

Recruit, train, and support volunteers serving in hospitality roles (greeters, ushers, and other worship support positions).Develop and maintain follow-up systems for visitors, including communication, invitations, and engagement pathways.

Database & Information ManagementManage and maintain membership databases, ensuring accuracy of records, attendance, contributions, and key milestones.

Track volunteer sign-ups and engagement across ministries.

Generate reports and analyze data to identify trends and support decision-making.

Support staff and volunteers in effectively using database systems for communication and ministry coordination.

Submit required organizational reports in a timely manner.

Community BuildingCoordinate church-wide fellowship events, including weekly meals and special gatherings.

Oversee kitchen operations, including processes, food planning, procurement, and volunteer scheduling.

Manage fellowship-related budgets and ensure responsible stewardship of resources.

Recruit, train, and support volunteers involved in hospitality and fellowship programs.

Identify opportunities to strengthen connections between internal fellowship and broader community engagement.