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PM NICE CXone

Job

Lorven Technologies Inc.

Omaha, NE (In Person)

Full-Time

Posted 3 days ago (Updated 20 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

PM NICE CXone at Lorven Technologies Inc. PM NICE CXone at Lorven Technologies Inc. in Omaha, Nebraska Posted in about 3 hours ago.
Type:
full-time
Job Description:
Job Title:
PM(Project management)
Location:
Omaha, NE Contract JD:
An experienced project manager to lead and coordinate delivery of a call center transformation initiative, centered on implementation of the nice cxone platform and integration with salesforce and snowflake to support a unified experience and enterprise analytics capabilities. The project manager will be accountable for end-to end program governance, including detailed project planning, milestone tracking, risk and issue management, and coordination across vendor, client, and third-party teams. Responsibilities include managing all integration dependencies between nice, salesforce service cloud, onprem services and snowflake data pipelines, ensuring alignment with defined architecture, data models, and business requirements. The resource will be expected to coordinate crossfunctional workstreams, maintain delivery timelines, provide regular executivelevel status reporting, and proactively identify and mitigate risks to scope, schedule, and quality. Prior experience delivering largescale contact center or cx platform transformations, including saas implementations and complex system integrations, is required, along with demonstrated ability to operate within a governed enterprise delivery framework and collaborate effectively across business, technology, and data stakeholders. ideal candidate must to have NICE CXone platform experience.