Bilingual Family Engagement Specialist

Job Title:

Bilingual Admissions & Family Engagement Specialist Reports to:

Center Director About Us:

Tiny Steps Learning Center is a warm, community-focused early childhood education center dedicated to supporting children and families through high-quality care and learning. We are seeking a compassionate, organized, and bilingual professional to foster meaningful family partnerships, support administrative operations, and enhance our community presence both in person and online.

Position Summary:

Tiny Steps Learning Center is seeking a Bilingual Admissions & Family Engagement Specialist to support families through the enrollment process and strengthen family-school relationships through meaningful engagement activities. This role is responsible for coordinating parent engagement events, community meetings, and collaborative partnerships with agencies and internal staff. The Specialist will also support the center's visibility and communication by creating and managing social media content that reflects daily activities, family engagement, and program highlights. This position plays a key role in creating a welcoming, organized, and supportive environment for all children and families.

Key Responsibilities:

Admissions & Enrollment:

Conduct center tours and support prospective families through the enrollment process. Manage enrollment pipeline including follow-up calls, family inquiries, and onboarding. Assist families with 4Cs vouchers/childcare subsidy processes, including guidance and document collection. Support recruitment of new families through outreach initiatives.

Family Engagement & Community Outreach:

Plan, coordinate, and lead parent engagement activities. Organize and support community events, workshops, and family-centered activities. Develop outreach strategies to inform families of services and center activities. Build and maintain partnerships with community agencies and providers.

Social Media & Content Creation:

Create and manage content for the center's social media platforms. Capture photos/videos of classroom activities and events (following privacy guidelines). Design posts, flyers, and announcements using Canva or similar tools. Maintain consistent and engaging online presence aligned with the center's brand. Support promotion of events, enrollment, and community initiatives.

Documentation & Communication:

Maintain children's files, enrollment records, and compliance documents. Ensure documentation is accurate and submitted on time. Communicate professionally with families via phone, email, in-person, and digital platforms.

Food Program & Administrative Support:

Support attendance tracking and required reporting. Assist leadership with administrative tasks. Track CACFP meal counts and maintain compliance documentation.

Qualifications:

Associate's or Bachelor's degree in Social Work, Human Services, Early Childhood, Communications, or related field. Minimum 2 years experience in childcare, school, or community-based role. Bilingual (English/Spanish) required. Familiarity with developmental screening tools such as ASQ. Strong interpersonal, written, and verbal communication skills. Highly organized with strong attention to detail. Ability to multitask in a fast-paced environment. Professional, reliable, and able to maintain confidentiality. Must meet NJ childcare clearance requirements. Experience with Canva or similar content creation tools required.

Benefits:

Competitive pay based on experience. 22 paid holidays per year, including your birthday. Paid training and professional development. Supportive team environment with growth opportunities. Paid parking.