Community Manager, Community Engagement

Community Manager, Community Engagement Ezee Fiber - 3.2 Albuquerque, NM Job Details Full-time 6 hours ago Qualifications Stakeholder relationship building Full Job Description At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry. As the Community Manager you will be the strategic voice of Ezee Fiber in the communities we serve. This highly visible role is responsible for developing and executing community engagement and presentations that support our Fiber to the Home (FTTH) projects. You will serve as the primary liaison between Ezee Fiber and HOAs, utility districts, management companies, and other key stakeholders—advocating for our initiatives while ensuring community concerns are addressed with transparency and care. Your work will directly influence FTTH project success by fostering public trust, mitigating risks, and strengthening local partnerships. Lead strategic planning and execution of community engagement for FTTH deployment projects. Develop and maintain strong, trust-based relationships with HOA management companies, HOA boards, utility districts, and community leaders. Serve as the public face of Ezee Fiber at town halls, council meetings, and other public forums—educating stakeholders about the FTTH construction process and timelines. Collaborate closely with internal construction and engineering teams to map outreach efforts and communicate key FTTH project updates to impacted neighborhoods. Identify and manage potential community concerns or resistance to FTTH construction, developing proactive mitigation strategies. Plan and lead educational events, neighborhood outreach campaigns, and stakeholder briefings to build community support and understanding of fiber network benefits. Ensure alignment between community engagement efforts and permitting, construction, and maintenance timelines. Monitor engagement budgets, track metrics, and report regularly on community feedback and project sentiment. Serve as a cross-functional partner with legal, operations, and communications teams to ensure consistent and effective messaging.