Communications Analyst

Job Summary:

Butler Metropolitan Housing Authority is seeking a highly organized, strong-writing, detail-oriented Communications Analyst to support internal and external communications, partnership coordination, and special projects across the organization. This role will provide direct support to leadership in managing community partnership agreements, coordinating communications projects, helping create and organize new communications materials, supporting events and public engagement efforts, and assisting with day-to-day communications needs across departments. The role will also help identify communication gaps, support the development of stronger communications processes and tools, and assist leadership in building a more organized, responsive, and effective communications infrastructure across the organization. The ideal candidate is a strong communicator and highly organized project coordinator who can manage multiple moving pieces at once, keep documents and timelines on track, draft clear communications materials, and help improve the systems that support effective communication. This role is especially well suited for someone who enjoys both communications and coordination work and is excited to help build a growing organization's communications function.

Qualifications:

Two to four years of experience in communications, project coordination, administrative support, community engagement, marketing, or a related field. Strong writing, editing, and organizational skills. Ability to manage multiple deadlines, documents, and communication streams at once. Strong attention to detail and follow-through. Ability to draft clear and professional materials for a variety of audiences. Comfortable working in a fast-moving environment with evolving priorities. Strong interpersonal skills and ability to communicate professionally with staff, partners, and community stakeholders. Proficiency in Microsoft Office and comfort learning new platforms and systems.

Licensure of Certification Requirements:

Must possess a valid driver's license and show evidence of personal vehicle insurance with adequate liability protection. Essential Functions of the

Position:

Partnership and MOU Coordination Help manage and track approximately 20-25 community partnership MOUs and related agreements, especially those connected to the Canopi Empowerment Center. Coordinate document routing, follow-up, timeline tracking, version management, and internal organization of partnership materials Help keep partnership conversations, deliverables, and next steps organized and moving Support leadership in maintaining clear records, deadlines, and communications related to partner relationships Assist with meeting scheduling, follow-up correspondence, and administrative coordination tied to partnership development Internal and External Communications Support Draft first versions of internal and external communications materials for leadership review Support internal messaging related to staff communications, program updates, policy communications, conference messaging, and organizational announcements Support external messaging related to residents, partners, community stakeholders, and public-facing initiatives Assist in developing FAQs, flyers, one-pagers, social media copy, resident notices, and other communications materials Help ensure messaging is clear, audience-appropriate, professional, and aligned with our voice and direction Content Creation and Brand Support Help create, organize, and maintain new communications materials as the organization continues its growth and transformation Support social media planning, content development, scheduling, and posting Assist with content calendars and communications planning across platforms Help coordinate with external designers and vendors on communications materials Until a designer is hired, assist with light design work for flyers, notices, social media graphics, and other basic materials using tools such as Canva Event, Project, and Community Engagement Support Help coordinate communications for conferences, events, resident meetings, town halls, BBQs, and other organizational gatherings Support outreach and notifications to residents, partners, and staff related to major events and initiatives Assist in organizing communications timelines, materials, and follow-up for organizational projects Help leadership keep communications and engagement efforts on schedule and moving forward Administrative and Project Coordination Track multiple communications and partnership projects at once and help ensure deadlines are met Maintain organized files, trackers, and systems across platforms such as Microsoft Office, SharePoint, Google Drive, Dropbox, Outlook, Teams, and Zoom Help coordinate workflows across departments and with external partners Support leadership with sensitive and confidential communications as needed Communications Systems and Process Support Help identify communication gaps, recurring breakdowns, and operational pain points across the organization Support the development of communications SOPs, templates, workflows, and response processes for staff-facing, resident-facing, and partner-facing communications Assist leadership in strengthening the organization's communications infrastructure so that messaging is more timely, consistent, and effective Help track common communication issues and recommend practical solutions to improve responsiveness and clarity across departments

Supervision & Leadership:

May assign tasks, set priorities, create schedules, authorize overtime, or approve leave requests to meet operational needs. May evaluate performance, issue corrective actions, address grievances, and lead coaching conversations to maintain standards. The position may provide functional guidance or feedback to program staff as needed.

Preferred Qualifications:

Experience supporting internal and external communications. Experience tracking projects, timelines, or agreements. Experience with social media scheduling and content creation. Familiarity with Canva. Experience working in nonprofit, public sector, housing, community engagement, or social service settings is a plus. Project management experience is highly valued.

Working Conditions:

Work is performed in both office and community environments, including residential properties and outdoor settings. Exposure to varying weather conditions, noise, and office materials may occur. May be required to work evenings or weekends in response to emergencies or project needs. Flexibility for travel as needed for meetings, conferences, events, and community engagement. Physical Requirements Ability to walk, stand, climb stairs, and travel to community locations. Ability to lift, carry, or move objects up to 15 pounds. Visual and auditory capacity to perform duties, read reports, and communicate effectively.

Ideal Candidate:

The ideal candidate is a strong writer, an excellent organizer, and a steady support person who can help leadership move projects forward. They should be comfortable switching between communications work, project tracking, partner coordination, and event support. This person should be proactive, dependable, detail-oriented, and eager to help build the communications and engagement systems of a growing organization. This position description in no manner states or implies that these are the only duties and responsibilities to be performed by the position incumbent. My signature below signifies that I have reviewed and understand the contents of my position description.