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Director - Ambulatory Access
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University of Virginia
Remote
$91,329 Salary, Full-Time
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Job Description
- Director
- -•Ambulatory•Access•Lead the transformation of how patients access care across a nationally recognized academic health system.
- high-impact leadership opportunity
- where operational excellence, innovation, and enterprise influence converge to shape the patient experience at scale. In this role, you will operate at the intersection of strategy and execution, overseeing
- multi-specialty access operations
- while driving initiatives that directly improve patient flow, provider alignment, and system-wide performance. This is a
- career-accelerating position
- designed for leaders ready to move beyond functional oversight into enterprise-level influence.
- The Role
- This Director-level position is responsible for leading
- ambulatory access operations across multiple specialties
- , ensuring patients can efficiently enter and navigate the UVA Health system. You will work in a
- fast-paced, highly matrixed environment
- , partnering closely with physicians, administrators, and operational leaders to drive measurable improvements. On a day-to-day basis, you will: + Lead and develop
- layered teams
- , including managers, supervisors, and frontline leaders, fostering accountability and performance consistency + Oversee enterprise access functions such as: + Scheduling operations and template optimization + Referral management + Contact center performance + Capacity management and patient throughput + Use
- data, analytics, and performance metrics
- toidentifygaps and implement scalable solutions that improve patient access and operational outcomes + Drive
- change management initiatives
- tied tonew technologies, workflows, and access strategies across multiple service lines + Collaborate with
- physicians and senior leadership
- to align operational priorities with clinical needs and system goals + Balance competing priorities across a
- complex, multi-specialty portfolio
- , ensuring both local service line success and adherence to enterprise standards This is a role defined by
- breadth, complexity, and visibility
- , where your decisions directly impact how care is delivered across the organization.
- Why UVA Health
- UVA Health is an
- academic medical center known for innovation, clinical excellence, and a commitment to advancing healthcare delivery
- . This role is strategically positioned within the organization's ongoing investment in
- access transformation and operational modernization
- . What makes this opportunity stand out: +
- Enterprise-Level Impact
- + Shape access strategy across multiple specialties rather than managing a single department + Directly influence patient access, provider experience, and system-wide performance +
- Career Acceleration and Growth
- + Operate ina highly complexenvironment that expands leadership capability + Strong supportfor internal mobility and advancement within the organization +
- Transformation and Innovation Focus
- + Be part of initiatives involvingnew technologiesand evolving care delivery models + Ideal for leaders who want to
- build, redesign, and improve systems
- , not justmaintainthem +
- High Visibility Leadership Role
- + Work directly with physicians and senior leaders as a strategic partner + Contribute to decision-making that shapes operational and clinical success +
- Academic Medical Center Strength
- + Access to the resources, stability, and collaboration that come with a leading academic health system + Opportunities to engage in system-wide initiatives and cross-functional leadership +
- Flexible Work Structure
- + Hybrid schedule with a balance of onsite and remote work + Minimal on-call requirements, supporting leadership sustainability + This is more than anoperationsrole. It is an opportunity to
- lead transformation at scale while building a long-term leadership trajectory within a respected academic system
- career growth and lifestyle balance
MINIMUM REQUIREMENTS
Education:
Master's degree required; a combination of relevant experience and education may be considered in lieu of degree requirement.Experience:
7+ years of relevant experience, to include 4+ years of formal management experience.Licensure:
None.PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. The starting base rate for this role is $91,329.00 annually. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.- Benefits
- +