Donor Experience Officer

Donor Experience Officer PAE-Annual Programs - Pennsylvania-Pittsburgh - ( 26003098 ) The Division of Philanthropic & Alumni Engagement (PAE) at the University of Pittsburgh builds meaningful relationships with donors, alumni, and stakeholders to advance the University's mission in education, research, and healthcare. We invite you to join our team as a Donor Experience Officer (DXO). Reporting to the Associate Vice Chancellor for Individual Giving, the DXO serves as a core member of the Individual Giving team. This role is ideal for an energetic, digital‑first fundraiser who uses modern communication tools to steward donors, express gratitude, and secure philanthropic support across multiple schools and colleges. The DXO strengthens Pitt's major, principal, and planned giving pipelines by engaging alumni, parents, friends, faculty, and staff through video, social media, digital outreach, and in‑person interactions. The position manages a large portfolio of leadership annual giving donors, focusing primarily on DSAS and CGS, and solicits annual gifts ranging from $1,000 to $50,000. The DXO develops personalized strategies to increase donor retention and collaborates with colleagues across PAE to support initiatives such as Pitt Day of Giving, the Chancellor's Circle, and other engagement opportunities. Key Responsibilities Donor Development — Share compelling impact stories that inspire giving and strengthen donor connection. Portfolio Management — Manage a high‑volume portfolio to deepen relationships between assigned colleges and leadership annual giving donors. Pipeline Growth — Partner with Individual Giving colleagues to identify, cultivate, and elevate donors into the major gift pipeline. Why Join Us?

Impactful Work:

Play a crucial role in supporting the University's mission.

Collaborative Environment:

Work within a supportive, innovative, and dynamic team.

Professional Growth:

Opportunities for continuous learning, professional development, and career advancement.

Competitive Benefits:

Enjoy a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Ready to make a difference? Learn more about PAE and apply today. Join us in shaping the future of education, research, and healthcare at the University of Pittsburgh! Job Summary Builds partnerships that strengthen existing donor relationships and identifies, cultivates, stewards, and solicits contributions. Facilitates stewardship evaluations and determines corresponding University and prospective interests. Essential Functions Use of phone and computer, verbal, and written communications. Ability to sit/stand at a computer for a full workday. Ability to attend meetings virtually and/or in person on/off campus. Physical Effort Little physical effort required. Duties are primarily sedentary. May be required to move objects up to 25 pounds occasionally. The University of Pittsburgh is an equal opportunity employer / disability / veteran. Assignment Category Full-time regular Job Classification Staff.

Major Gifts Officer I Job Family Philanthropy & Engagement Job Sub-Family Major & Principal Gifts Campus Pittsburgh Minimum Education Level Required Bachelor's Degree Minimum Years of Experience Required 2 Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement. Additional details about Required Licensure/Certification Track record of building programs, strong communication, negotiation skills, not afraid of rejection Outgoing personality, self-starter, self-motivated, positive, confident, organized, creative Work Schedule Monday - Friday, 8:30 a.m. - 5:00 p.m.

Work Arrangement Hybrid:

Combination of On-Campus and Remote work as determined by the department. Hiring Range $25.64 - $28.21/hour Relocation Offered No Visa Sponsorship Provided No Background Check For position finalists, employment with the University will require successful completion of a background check Child Protection Clearances Not Applicable Required Documents Resume, Cover Letter Optional Documents Not Applicable