Communications Officer

$19.09 Per Hour DOE (Depends on Experience) Position range in West Central $13.81 - $19.53 Per hour Communications Officer City of Brownwood

Occupation:

Public Safety Telecommunicators

Location:

Brownwood, TX - 76801 Positions available: 1 Job #: 16993884

Source:

WorkInTexas

Posted:

03/24/2026

Updated:

03/27/2026

Expires:

04/23/2026

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description Shift Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 12 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Benefits Help for .

Job Assignment:

COMMUNICATIONS OFFICER

Job Number:

38-0830

Department:

38-Central Dispatch

Pay:

$3,309 per month / $19.09 hr. - CO1 (Entry) $3,408 per month / $19.66 hr. - CO1 (Post-Probation) $3,579 per month / $20.65 hr. - CO2 (1 Year or more) $3,757per month / $21.68 hr. - CO3 (2 Years or more)

Title of Immediate Supervisor:

Shift Supervisor & Communications Manager

GENERAL DESCRIPTION

Primary duties consist of operating the communications console, teletype network and computer system, input of dispatch related information. Additionally, to provide timely and accurate transmittal of information and messages received regarding police operations and public information. The work involves extensive contacts with law enforcement officers and personnel providing other municipal services, and the general public. This is a position that has a tremendous amount of responsibility to be able to act and react in a safe, efficient manner for the protection of life and property. Must be willing to adopt and exhibit the City of Brownwood "I SERVE" Core Values.

EXAMPLES OF SPECIFIC WORK PERFORMED

Answer telephone and transmit messages to proper authorities Operate two-way communication equipment, coordinate by radio with local police units and other law enforcement agencies and other departments of the City and businesses providing emergency services Operate the teletype, send/receive and file messages Meet and assist the public who enter the police building for information and route them to the proper place for assistance Initiate a written Calls for Service (CFS) report that will be entered into the computer as time permits, for all activity, including all actions of the officers, telephone or walk-in complaints from the public, or coordination of services with other City departments Provide the police personnel with current information through inquiry capability into the departments' history files, outstanding warrants file, known offenders file, as authorized Serves as 911 call taker, receiving and dispatching 911 calls as necessary Maintain log for all required forms for entry into the system, National Crime Information Center When requested by officer, provide for call-out emergency services such as ambulance, wrecker service, fire, street, utility or other departments; burglary alarm notification and essential services required from gas and electric companies Input data into and retrieve data from several types of computer systems Travel out of town to attend training when assigned Perform other duties as required by supervisor for the efficient operation of the police department.

POSITIONS SUPERVISED

None.

PHYSICAL AND ENVIRONMENTAL CONDITIONS

Indoor work, pleasant and unpleasant conditions. Exposure to noise. Light physical activity. Ability to sit, stand and move about an office or building. Employee occasionally lifts materials weighing approximately 20-30 pounds or climbs in order to reach cabinets. Ability to bend and squat in order to file or retrieve information. May be exposed to electrical, mechanical, or chemical hazards when operating or maintaining office equipment. Ability to see and handle small objects. Due to the nature of police work, dispatchers undergo a high stress factor in determining a situation and have to make quick, accurate decisions in transmitting information. Work involves shift work with shift changes every three months, working on weekends and holidays. Overtime required on as-needed basis.

CONTACT WITH OTHERS

Frequent contact with the general public and law enforcement personnel from several different agencies.

EDUCATION AND EXPERIENCE

High school diploma or G.E.D. certificate; prefer one year as dispatcher or related experience. Computer knowledge desirable. On the job training will be provided. Must participate in training schools made available, as required by supervisor.