Job Description
Job TitleAssistant Manager, Enrollment Management Communications Agency Texas A&M University - San Antonio Department AVP Enrollment Management Proposed Minimum SalaryCommensurate Job LocationSan Antonio, Texas Job TypeStaff Job Description The Assistant Manager of Enrollment Management Communications supports the planning, development, and execution of communications for prospective students throughout the recruitment lifecycle. This role helps oversee day‑to‑day operations for new student recruitment communications, supports multi‑channel campaign development, and ensures consistent, high-quality print and digital content. This position serves as a liaison between Enrollment Management units and the EM Communications team, helping translate strategy into execution and ensuring projects move forward efficiently and on time. The Assistant Manager will lead and manage cross-functional projects including working closely with internal teams and external vendors. May also supervise staff or student workers.
Responsibilities:
Communications Operations & Coordination Assist in the daily management, development, and execution of printed and digital communications, including email campaigns, automations, and scheduled communication flows. Assist with the management and inventory of marketing materials, promotional items, etc. Help implement and maintain social media strategies aligned with enrollment goals. Ensure communications adhere to brand standards, editorial consistency, and accessibility requirements. Campaign Development & Execution Support the planning and building of multi‑channel communication campaigns that span the full student journey. Coordinate with graphic designers, print vendors, and mail vendors to support large-scale mailings. Track project timelines, deliverables, approvals, and production schedules. Content Development & Editorial Support Research, interview stakeholders, and draft or edit content for publications, digital pieces, and web assets. Edit, proofread and ensure branding and messaging alignment for all print, web, and email communications for enrollment publications. Assist in the creation of landing pages and other digital spaces supporting inquiry generation and engagement. Customer Relationship Management (CRM) Support Help deploy and monitor CRM-integrated email campaigns, ensuring accuracy and timely delivery. Assist in documenting CRM communication processes and implementing best practices. Collaborate on the testing of new CRM features, templates, and automation improvements. Embrace new emerging technologies related to the CRM, including agentic AI. Collaboration & Stakeholder Support Coordinate communication needs and requests from departments across the University as it relates to new student enrollment, specifically serving areas within the Enrollment Management division: Admissions, Financial Aid, Campus Visits and Community Outreach. Assist with special events, recruitment activities, and cross-department communication initiatives. Reporting & Quality Assurance Track, summarize, and report communication performance metrics and campaign effectiveness. Review projects for accuracy, clarity, and alignment with enrollment objectives prior to deployment. Required Education and Experience:
Bachelor's degree or higher in related field. Four (4) years of related experience in administration. Preferred Education and Experience:
At least five (5) years of experience in communications, marketing, or related fields (higher education experience preferred). Experience with Customer Relationship Management (CRM) platforms is strongly preferred. Knowledge, Skills and Abilities:
Strong verbal and written communication skills, with the ability to present information clearly and concisely. Ability to multitask, manage multiple projects, and work cooperatively in a fast-paced environment. Knowledge of word processing, spreadsheets, project management tools, and digital communication platforms. Familiarity with Teams, Zoom, Google Workspace, and content management systems. Strong interpersonal, organizational, and customer-service-oriented mindset. Ability to supervise, mentor, and support assigned staff or student workers. Applicant Instructions:
Please make sure to provide the following documents: Cover Letter Resume / CV Professional References For detailed instructions on how to apply for any position on our website, please use the following link: http://www.tamusa.edu/humanresources/job-opportunities/index.html Summary of Employee Benefits:
www.tamusa.edu/human-resources/documents/Summary-of-Employees-Benefits1.pdf Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities. Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made. If you have issues with adding documents to your application, please contact HR at 210-784-2058. In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer. Established as a standalone university in 2009, Texas A&M University-San Antonio (A&M-San Antonio) is a comprehensive four-year public university that reflects the heritage-rich community it serves. Situated on nearly 700 acres in South San Antonio, A&M-SA is a Military Embracing institution offering over 40 undergraduate and graduate programs to close to 7000 students. A&M-San Antonio is quickly expanding to fill its campus grounds in South San Antonio. Due to the rapid growth, the University's footprint is transforming with Esperanza Hall, the first residence hall having opened in fall 2017, the Science & Technology Building, which opened in spring 2018, Classroom Hall which opened in fall 2020 and our newest building for the College of Business and University Library scheduled to open fall 2022. The University's core values of being "student centered, equity minded, inclusive and respectful, visionary, a catalyst for opportunity, collaborative and committed to excellence", provide a foundation for its world-class faculty to inspire graduates to be lifelong learners and responsible global citizens. A&M-San Antonio will continue growing as an economic and social catalyst while becoming nationally recognized for student and academic success. Texas A&M University-San Antonio values community engagement, and encourages applicants who are committed to advancing the well-being and prosperity of our communities. Texas A&M University-San Antonio is an Equal Opportunity/ Veterans/ Disability Employer. If you need assistance in applying for this job, please contact (210) 784-2058. The following links will open in a new tab Texas A&M - San Antonio Home Page Human Resources Home Page Annual Security Report Americans with Disabilities Act Benefit Programs Overview of TRS and ORP Summary of New Employee Benefits Cost of Living Calculator Notice of Nondiscrimination and Abuse
