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Digital Communications Specialist
Job
Concert Cruise Events
Costa Mesa, CA (In Person)
$60,000 Salary, Full-Time
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Job Description
Digital Communications Specialist Concert Cruise Events Costa Mesa, CA Job Details Full-time $50,000 - $70,000 a year 16 hours ago Benefits 401(k) Qualifications Digital marketing campaign setup Marketing project management Email marketing Teamwork Branding consistency Content writing Brand voice Marketing workflow automation Promotional email design Marketing analytics Strategic communications
Our team is passionate about creating unforgettable guest experiences through live entertainment, strong storytelling, and meaningful digital engagement. We are seeking an experienced Digital Communications Specialist to join our in-house team and lead our email marketing and guest communication efforts. Position Overview The Digital Communications Specialist will be responsible for planning, creating, and managing digital communication campaigns with a primary focus on email marketing, communication strategy, and audience engagement. This role works closely with our creative and social media teams to ensure messaging is informative, persuasive, visually engaging, and aligned with company objectives and brand voice. The ideal candidate is highly organized, an excellent writer, and deeply experienced in email communications best practices and campaign management. Primary Responsibilities Develop, manage, and maintain email communication strategies and campaign calendars Create, write, and edit persuasive and informative email copy Build, schedule, and manage email campaigns using Mailchimp Manage subscriber lists, audience segmentation, and database hygiene Coordinate and develop email graphics and layouts in collaboration with the creative team Maintain communication calendars supporting guest engagement and company initiatives Monitor campaign performance and optimize communications using analytics, testing, and best practices Ensure strong deliverability, compliance, and email marketing standards are maintained Collaborate closely with creative and social media teams to maintain consistent messaging and campaign alignment Assist in developing communication workflows and automation strategies to improve efficiency and engagement Support broader company communication initiatives as needed Qualifications Proven experience managing email marketing campaigns and digital communication programs Expert-level understanding of email marketing strategy and best practices Strong working knowledge of Mailchimp, including campaign creation, audience management, and automation Exceptional written communication and copywriting skills with the ability to inform, persuade, and engage audiences Strong organizational and project management skills with the ability to manage multiple campaigns and deadlines simultaneously Experience coordinating email graphics, layouts, and communication assets High attention to detail and strong commitment to brand voice and message consistency Self-motivated with the ability to work collaboratively in a team-oriented environment Preferred Experience While not required, experience in the following areas is highly valued: Paid social media campaign experience and familiarity with digital advertising strategies Social media content creation and audience engagement experience Live event, entertainment, hospitality, or experiential marketing experience Experience supporting integrated marketing and communication campaigns across multiple platforms Why Join Us? Work in a creative, entertainment-focused environment Be part of a collaborative and energetic in-house team Help shape guest experiences through communication, storytelling, and engagement Opportunity to grow with a company producing unique live entertainment experiences
Editing Copywriting Full Job Description Digital Communications Specialist Location:
Newport Beach, CA Job Type:
Full-Time |In-House Company:
Concert Cruise Events / CruisingAgents.com About Us We are a thriving, family-run entertainment and travel company with a proven track record of producing successful music and entertainment cruise experiences. We are not a start-up — we are an established, growing company with a loyal guest base, strong industry relationships, and exciting momentum.Our team is passionate about creating unforgettable guest experiences through live entertainment, strong storytelling, and meaningful digital engagement. We are seeking an experienced Digital Communications Specialist to join our in-house team and lead our email marketing and guest communication efforts. Position Overview The Digital Communications Specialist will be responsible for planning, creating, and managing digital communication campaigns with a primary focus on email marketing, communication strategy, and audience engagement. This role works closely with our creative and social media teams to ensure messaging is informative, persuasive, visually engaging, and aligned with company objectives and brand voice. The ideal candidate is highly organized, an excellent writer, and deeply experienced in email communications best practices and campaign management. Primary Responsibilities Develop, manage, and maintain email communication strategies and campaign calendars Create, write, and edit persuasive and informative email copy Build, schedule, and manage email campaigns using Mailchimp Manage subscriber lists, audience segmentation, and database hygiene Coordinate and develop email graphics and layouts in collaboration with the creative team Maintain communication calendars supporting guest engagement and company initiatives Monitor campaign performance and optimize communications using analytics, testing, and best practices Ensure strong deliverability, compliance, and email marketing standards are maintained Collaborate closely with creative and social media teams to maintain consistent messaging and campaign alignment Assist in developing communication workflows and automation strategies to improve efficiency and engagement Support broader company communication initiatives as needed Qualifications Proven experience managing email marketing campaigns and digital communication programs Expert-level understanding of email marketing strategy and best practices Strong working knowledge of Mailchimp, including campaign creation, audience management, and automation Exceptional written communication and copywriting skills with the ability to inform, persuade, and engage audiences Strong organizational and project management skills with the ability to manage multiple campaigns and deadlines simultaneously Experience coordinating email graphics, layouts, and communication assets High attention to detail and strong commitment to brand voice and message consistency Self-motivated with the ability to work collaboratively in a team-oriented environment Preferred Experience While not required, experience in the following areas is highly valued: Paid social media campaign experience and familiarity with digital advertising strategies Social media content creation and audience engagement experience Live event, entertainment, hospitality, or experiential marketing experience Experience supporting integrated marketing and communication campaigns across multiple platforms Why Join Us? Work in a creative, entertainment-focused environment Be part of a collaborative and energetic in-house team Help shape guest experiences through communication, storytelling, and engagement Opportunity to grow with a company producing unique live entertainment experiences