Lateral 911 Dispatcher (Communications Specialist) Up to $43.46/hr | Long

Lateral 911 Dispatcher (Communications Specialist) - Up to $43.46/hr | Long Longmont, CO Job Details Full-time $38.72 - $43.46 an hour 1 day ago Benefits 401(a) Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Military leave Pension plan Employee assistance program Vision insurance Life insurance Qualifications Emergency dispatch experience Mid-level Databases High school diploma or GED Surveillance Decision making Typing 2 years Full Job Description Lateral Communications Specialist (911 Dispatcher) - Up to $43.46/hr | Longmont Emergency Communications The City of Longmont is hiring experienced Lateral Communications Specialists (911 Dispatchers) with prior PSAP experience. Earn $38.72-$43.46 per hour, with strong benefits, career stability, and the opportunity to serve on a high-performing public safety team.

ALL APPLICATIONS HAVE TO SUBMITTED VIA THE CITY WEBSITE!

Apply at: www.longmontcolorado.gov/jobs The Longmont Emergency Communications Center is a professional, fast-paced environment supporting police, fire, and EMS operations. We are seeking skilled, calm, and decisive dispatchers who thrive under pressure and are committed to public safety.

Compensation Hourly Pay:

$38.72 - $43.46/hour (based on experience)

Schedule:

Full-time, 40 hours per week

Shifts:

Includes evenings, nights, weekends, and holidays Lateral candidates are placed at the step that reflects their experience. Why Join Longmont Emergency Communications? Meaningful Work Be the critical first point of contact in emergency situations Directly support police, fire, and EMS response across the community Professional Environment Work in a highly trained, team-oriented communications center Utilize advanced CAD systems and public safety technology Career Stability & Growth Journey-level role with full responsibilities Opportunities to expand skills in emergency communications and coordination Benefits Medical, dental, and vision insurance Defined Benefit Pension Plan + 401(a) Money Purchase Plan Paid vacation, sick leave, and holidays Tuition assistance Life insurance and long-term disability Employee Assistance Program (EAP) Military leave and FMLA 40 Hours of Vacation time added to your bank at the time of hire. Key Responsibilities Answer and process 911 emergency and non-emergency calls Determine call priority and dispatch police, fire, or EMS units Maintain communication with callers during critical incidents Monitor and coordinate field unit activity and status Enter and manage calls using a Computer Aided Dispatch (CAD) system Access and update local, state, and national criminal information databases Provide Emergency Medical Dispatch (EMD) instructions when needed Coordinate with outside agencies and mutual aid partners Monitor alarms, surveillance systems, and public safety communications Support public works and utilities dispatch during off-hours This role requires the ability to multitask, make rapid decisions, and remain calm under high-stress conditions.

Minimum Qualifications Required:

Minimum two (2) years of experience in a primary PSAP environment Experience call-taking 911 calls and dispatching law, fire, and EMS High school diploma or GED Minimum typing speed of 35 words per minute Must be at least 21 years of age

Preferred:

Experience with Central Square Technologies CAD system Certifications (required within 12 months of hire): Emergency Medical Dispatch (EMD) CPR certification Colorado Bureau of Investigation (CBI) system certification Work Environment Secure communications center with restricted access Extended periods of sitting and multitasking at a console High-stress environment requiring focus, accuracy, and clear communication Use of radios, phones, CAD systems, and emergency communication tools Hiring Process Candidates must successfully complete: Application review Oral board interview Integrity interview Computerized skills testing Background investigation and criminal history check Psychological evaluation Drug screening and CJIS fingerprinting Apply Today Submit your application at: www.longmontcolorado.gov/jobs For additional information, call: 303-651-8609 About Longmont Emergency Communications The Longmont Emergency Communications Center plays a vital role in public safety, providing critical support to first responders and the community. Our team is committed to professionalism, accuracy, and service in every call. The City of Longmont is an Equal Opportunity Employer.

About Longmont Department of Public Safety:

Mission StatementsFire:

"The mission of Longmont Fire Services is to serve our community by protecting life, property, and the environment through preparation, prevention and response."

Police:

Our commitment is to work in partnership with our residents in creating and preserving exceptional public safety for those who live in, work in, or visit our community. This commitment is reflected in our mission statement:"To protect and to serve with integrity and professionalism in partnership with the people of Longmont."