Airports Communications Specialist

Airports Communications Specialist Palm Beach County - 3.8 West Palm Beach, FL Job Details Full-time $20.12 an hour 9 hours ago Qualifications Record keeping Phone communication CCTV Emergency dispatch experience Mid-level High school diploma or GED Multi-line phone systems 1 year Client interaction via phone calls

Full Job Description ISSUED:

05/13/2026

CLOSES:

05/27/2026

Position:

AIRPORTS COMMUNICATIONS SPECIALIST

Salary:

$20.12

Per Hour Department:

Airports Division:

Airports/Operations and Maintenance Hours:

40 Variable hours/week, including rotating shifts, evenings, weekends, holidays, and midnight shifts on a rotational basis

Other:

Requires successful completion of DHS Criminal History Records Check and Security Threat Assessment prior to appointment, and the ability to maintain these clearances as a condition of employment.

THIS IS AN AT-WILL POSITION.

Use the Job ID based on the Position Location as follows Location Job ID Palm Beach International (PBI) Airport, WPB 34664 Performs responsible shift work in two distinct areas of operation: Airport Communications for Operations/Security and Airport Rescue and Fire Fighting (ARFF) dispatching. Monitors, receives, screens, and dispatches both emergency and non-emergency calls via telephone, radio, computer, and Closed Circuit Television (CCTV). Communicates and assists the public on the phone; pages passengers; answers consoles; dispatches maintenance and operations officers. Performs recordkeeping; receives and disseminates alert information to the appropriate agencies via radio, telephone, pagers, and computers; maintains logs for security and maintenance purposes. Provides customer service to callers in a friendly and professional manner; works to resolve issues quickly and effectively. Applies knowledge of Airport tenants and services.

QUALIFICATIONS

This position requires qualified applicants to possess one of the following: Graduation from high school or an equivalent recognized certification; minimum of two (2) years of general work experience, which includes one (1) year in customer service work involving public contact, OR Graduation from high school or an equivalent recognized certification; minimum of one (1) year of experience in dispatching, airline/airport operations.

PREFERRED QUALIFICATIONS

Preferred qualifications include: Two (2) years of experience performing emergency dispatch/communications work (must specify on application) , Two (2) years of experience using a Computer-Aided Dispatch (CAD) System (must specify on application) , Experience in the airline/airport communications industry, Experience operating a multi-line telephone switchboard (must specify on application) , and Experience using CCTV/paging/radio-based emergency communications equipment. All employees of Palm Beach County may be required to work before, during and/or after a natural or man-made disaster or hurricane. In accordance with Affirmative Action requirements of Sec. 503 of the Rehabilitation Act of 1973, as amended, and provisions of the Americans with Disabilities Act of 1990, the County provides reasonable accommodation. If you need a reasonable accommodation for interviewing or initial employment, please notify the Palm Beach County BCC Human Resources Department. EO/AA Employer M/F/D/V; (Drug Free Work Place).