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7p Pediatric Transfer Center Communication Specialist

Job

125 Advocate Health and Hospitals Corporation

Elmhurst, IL (In Person)

$59,540 Salary, Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 8/1/2026

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Job Description

Department:
35120 ACH Enterprise -
Pediatrics:
Transport Team Status:
Full time
Benefits Eligible:
Yes Hours Per Week:
36
Schedule Details/Additional Information:
0.9 FTE, 1900-0700 shift, every third weekend, rotating holidays
Pay Range:
$22.90 - $34.35 Major Responsibilities Coordinate interfacility transfers by collecting initial demographic and clinical information from referring facilities and facilitating physician-to-physician communication in alignment with established transfer algorithms. Maintain continuous communication with the Patient Command Center, inpatient units, Emergency Department charge personnel, and alternative site leads regarding bed availability, including placing bed reservations in Epic. Request ground and air transportation services for the Transport Team; provide referring facilities with reporting information; transmit required documentation; communicate essential transport details to receiving units; and coordinate bedside updates with transport personnel. Provide clerical and administrative support by entering and maintaining data in Epic, Origami, and other systems; generating reports; maintaining logs; and completing assigned secretarial duties. Monitor Transfer Center equipment and coordinate with the Transport Equipment Specialist for supply and equipment needs. Support safety and quality initiatives by monitoring weather and traffic alerts, tracking transport vehicles during all phases of transfer, maintaining current crew emergency documentation, and adhering to PIAP and safety protocols. Participate in professional development through adherence to departmental policies and procedures and attendance at required meetings. Perform additional duties as assigned in support of team safety, quality, and operations. Education High School diploma or equivalent Certification / Registration / License Certified Medical Transport Communication Specialist, or EMT, Paramedic, ERT, or Completion of a certified Medical Assisting program Work Experience 2-3 years of hospital or pre-hospital patient care experience (pediatric experience preferred) Knowledge, Skills, and Abilities Strong verbal and written communication skills with the ability to convey information clearly and professionally. Ability to multitask, prioritize work, and adapt in a fast-paced, high-acuity environment. Demonstrated critical thinking and problem-solving abilities. Ability to remain calm and organized while responding to emergency situations with a sense of urgency. Proficiency with computer systems and ability to type approximately 30 words per minute. Strong interpersonal skills with the ability to build rapport and trust with callers, patients, and staff. Ability to maintain a positive, professional tone to support quality, safety, and compassionate care. Physical Requirements and Working Conditions Ability to tolerate prolonged periods of sitting. Frequent use of hearing acuity, vision, hand, wrist, and finger dexterity. Continuous telephone and computer use requiring clear, articulate speech. Exposure to a general office environment. Occasional pushing, pulling, kneeling, bending, reaching, and stretching above or below shoulder level. Preferred Job Requirements Education Not specified Certification / Registration / License Not specified Experience Not specified Knowledge, Skills, and Abilities Not specified Disclaimer All responsibilities and requirements are subject to modification to reasonably accommodate individuals with disabilities. This job description does not imply that these are the only duties to be performed. Employees may be required to perform other job-related duties as requested by leadership. Our Commitment to
You:
Advocate Health offers a comprehensive suite of
Total Rewards:
benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program Note:
Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient's experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It's offering more sites of care than any other health system in the Midwest. But there's a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we'll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care