Content and Communications Specialist

Content and Communications Specialist Improveit Home Remodeling - 3.8 Columbus, OH Job Details Full-time $50,000 - $65,000 a year 13 hours ago Qualifications Bachelor's degree in communications Phone communication Marketing Content writing Bachelor's degree in marketing Bachelor's degree in journalism Online blogs Bachelor's degree in English Social media content creation Storyboarding Brand messaging SEO Journalism Content scheduling Newsletters (communication methods) Communications English 1 year AI Grammar Experience Communication skills Developing multi-channel marketing campaigns Entry level Client interaction via phone calls Full Job Description At Improveit Home Remodeling, we are driven by a relentless commitment to growth, innovation, and delivering exceptional experiences for both our team members and valued customers. As an award-winning leader in the home remodeling industry, we are passionate about transforming homes while fostering a dynamic, results-driven culture that empowers leaders to grow. About the Position Improveit Home Remodeling is looking for a creative and versatile Content Marketing Specialist to help bring our brand voice to life across a wide range of communications. This role supports the execution of Improveit's content strategy by creating engaging written content for both internal and external audiences, playing a key role in helping us connect with homeowners and team members alike. The ideal candidate is a strong writer who can adapt their tone to the audience and move fluidly between writing styles. The Content & Communications Specialist will report to the Content & Communications Manager and work closely with a highly collaborative marketing team to keep Improveit's content engine running smoothly with clear, engaging, and on-brand messaging. Key Responsibilities Content Creation Write SEO-driven content for homeowner education Conduct homeowner interviews and write project profiles that highlight our work Draft monthly customer newsletter copy Social Media & Digital Content Collaborate with the corporate marketing team to script, create, and schedule social media posts Monitor and respond to customer reviews across multiple online platforms Internal Communications Write weekly content for Improveit's intranet for internal education and engagement Assist with quarterly Town Hall scripting and production Support internal storytelling and culture-focused communications Brand & Culture Support Contribute creative ideas that help reinforce Improveit's culture and Core Values Highlight team member achievements, company milestones, and internal events Assist with communications that strengthen connection across our growing organization Content Operations Support the development and execution of Improveit's deadline-driven content calendar Ensure all content reflects Improveit's brand tone, voice, and values Putting Your Skills to Work As communications and marketing pros, our job is to meet and engage people where they are. With that in mind, our ideal Content & Communications Specialist is a strong communicator who enjoys writing for a variety of audiences and formats and can smoothly transition from one platform to the next. Here's what we're looking for: Bachelor's degree in Marketing, Communications, Journalism, English, or similar 1-3 years of experience in content writing or communications Excellent written and oral communication skills Superior written grammar and editing aptitude Comfortable talking with new people over the phone and face-to-face, including customers and executives Solid understanding of the marketing funnel and omnichannel marketing best practices Ability to distill big ideas into engaging, bite-sized messages Easily shifts between writing styles and audiences Strong attention to detail Organized and able to manage multiple deadlines Collaborative mindset and positive attitude Aptitude for technology and web-based programs Judicious and ethical use of AI platforms Experience with a variety of communication formats including, but not limited to: SEO-driven web content Blog posts Advertising copy (print, TV, radio) Social media posts Magazine-style profiles Scripting and storyboarding Customer nurture emails Lead magnets Physical & Travel Requirements Travel required: up to 4 days monthly Why Join Improveit? For more than 36 years, Improveit Home Remodeling has made a commitment to continuous improvement that supports both our customers and our staff. Our longevity in the industry reflects a strong foundation of trust and a commitment to excellence - but we're not standing still! Improveit continues to grow and expand into new markets, bringing exciting opportunities for our team members along the way. We believe that great companies are built by investing in great people, and we're committed to creating clear pathways for internal growth, skill development, and long-term careers. As part of our marketing team, you'll contribute to meaningful storytelling that connects with homeowners while also helping celebrate the people and culture that make Improveit unique. If you're a curious communicator who enjoys learning about people, sharing great stories, and being part of a company with momentum, you'll feel right at home here. jmXdLmXDcB