Client Communication Coordinator (Part-Time, Remote — Austin)

Client Communication Coordinator (Part-Time, Remote — Austin) Escalante ATX Austin, TX Job Details Part-time | Contract $20 - $35 an hour 8 hours ago Benefits On-the-job training Work from home Flexible schedule Qualifications Customer communication Project coordination English Client interaction via phone calls

Full Job Description Description:

I run a growing contracting business in the Austin area and I'm looking for a reliable, people-first Client Communication Coordinator to be my voice with clients and crews. This is a communication and coordination role — not data entry. If you love talking to people, staying organized, and keeping everyone in the loop, keep reading. What you'll do: Call and text clients with project updates and follow-ups — warmly and professionally Keep every client in the loop so I don't have to chase it Follow up on estimates and payments Collect updates and photos from crews and relay schedules between crews and clients Organize job photos and upload them into our CRM (AccuLynx) Create appointments, update job statuses, and send invoices You're a great fit if you: Genuinely enjoy talking to people and keeping them updated Are reliable, organized, and follow through without being reminded Communicate clearly in English (Spanish is a big plus) Are comfortable learning a CRM (AccuLynx experience is a bonus, not required)

Details:

Remote, part-time to start (~10-15 hrs/week), 1099 contract Occasional in-person meetings at my coworking office in Austin Room to grow as the business grows How to apply — read carefully: Do not apply through Indeed's Apply button. To be considered, email with the subject line "Blue Roof Coordinator" and answer these three questions (keep the whole email under 200 words): Tell me about a time a client was frustrated and you turned it around. What did you say? How do you feel about making 5-10 client update calls a day — does that energize you or drain you? Describe your system for staying organized when juggling small, repetitive tasks. Applications with the wrong subject line, sent the wrong way, or missing answers won't be reviewed.

Important note:

This position is contingent on a successful background check.

Pay:

$20.00 - $35.00 per hour

Benefits:

Flexible schedule On-the-job training Work from home

Work Location:

Hybrid remote in Austin, TX 78727