Events and Communications Coordinator

Overview CSS Group, Inc. produces established lecture series programs in five U.S. cities (including the Baltimore Speakers Series in Baltimore), delivering over 40 events annually. We are seeking an Events and Communications Coordinator to support the delivery of high-quality live events through clear, polished communications, thoughtful research, and strong logistical coordination. This is a highly visible, detail-oriented role with regular interaction across subscribers, speakers, sponsors, venues, and partners. Ideal candidates will have a strong interest in national and geopolitical current affairs and related topics, including history, government, business, science, and culture. While this is generally a fully remote position, candidates must be based in the Baltimore-DC metro area to provide in-person support of our 7 events per season in Baltimore, plus be willing to travel to support our events elsewhere in the northeastern US. This position offers the opportunity to play a meaningful role in a well-established, intellectually engaging lecture series business while working as part of a small, collaborative team. The role emphasizes communications, logistics, research, and analytical coordination rather than core event operations, with opportunities to take on increased responsibility. Key Responsibilities Subscriber Communications & Experience

• Serve as a primary point of contact for subscriber inquiries, delivering timely, thoughtful, and solutions-oriented responses
• Draft and manage pre-event communications, including event details, background information, logistics, and reminders
• Develop and distribute post-event and ad hoc surveys; track feedback and support follow-up actions
• Ensure all communications are accurate, polished, and consistently aligned with brand voice
• Contribute to a high-quality, consistent subscriber experience across all touchpoints Sponsor, Partner & Event Coordination
• Coordinate communications and logistics for sponsor dinners, receptions, and related events
• Serve as a central point of coordination across sponsors, media partners, venues, and box office teams
• Communicate proactively with external stakeholders to ensure smooth execution
• Track invitations, attendance, and follow-ups for sponsor-related activities
• Research prospective sponsors and support outreach and relationship development efforts Program, Speaker & Operational Support
• Coordinate logistics for live speaker events across multiple cities, attending events in assigned cities and providing additional support across the series as needed
• Work closely with venue and ticketing partners on seating, ticketing, and attendee-related issues
• Research speakers' backgrounds and areas of expertise
• Prepare speaker briefing materials, including background research and suggested questions
• Draft polished speaker introductions for on-stage emcees
• Provide on-site event support, including professional interaction with speakers as needed
• Maintain accurate records across customer support and project management systems
• Track timelines, deliverables, and priorities across events, proactively identifying risks or gaps
• Support internal reporting, planning, and general operational needs Qualifications Required
• Bachelor's degree or equivalent professional experience
• 3-5+ years of relevant professional experience in a coordination, communications, events, or similar role
• Exceptional written and verbal communication skills, with the ability to produce clear, polished materials for external audiences
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines simultaneously
• Demonstrated ability to operate independently, exercise sound judgment, and proactively identify and address issues
• Strong research skills and the ability to synthesize information clearly and concisely
• Professional, confident communicator comfortable working with a range of stakeholders, including senior external partners
• Proficiency in Microsoft Office and Google Workspace, particularly spreadsheets, forms, and basic data analysis Preferred
• Experience supporting live events, speaker programs, conferences, or managing multiple events across a season or series
• Experience with customer support and project management tools (e.g., Zendesk, Monday.com, Salesforce, or similar platforms)
• Comfort using AI tools to improve efficiency in research, drafting, and administrative workflows
• Experience working in a remote or distributed team environment What Success Looks Like
• Subscribers receive clear, timely, and polished communications, contributing to a consistently high-quality event experience
• Events are well-coordinated behind the scenes, with details anticipated, issues addressed proactively, and stakeholders appropriately informed
• Sponsor and partner interactions are professional, organized, and well-managed, supporting strong ongoing relationships
• Speaker materials are thoughtful, accurate, and well-prepared, enabling smooth and engaging on-stage conversations
• Tasks, timelines, and follow-ups are reliably tracked and executed across multiple events and cities
• The Coordinator operates with increasing independence, sound judgment, and attention to detail, becoming a trusted member of a small, collaborative team Personal Attributes
• Naturally curious and engaged with current events and a wide range of topics, particularly those aligned with our programming
• Highly organized, reliable, and proactive, with a strong sense of ownership
• Able to balance efficiency and quality in a deadline-driven environment
• Adaptable and composed, with the ability to respond effectively to last-minute changes inherent in live events
• Detail-oriented while maintaining a clear sense of priorities and the broader context
• Collaborative and solutions-oriented, with a positive, professional approach to teamwork
• Genuinely interested in live events and engaging audiences Additional Requirements
• Ability to pass a security screening administered by private and public security agencies
• Ability to comply with event-related health and safety requirements, including

COVID-19

vaccination as applicable Cover Letter and Writing Sample

• Please include a cover letter with your application
• Please include a brief response (150-250 words) to the following prompt: Draft a short email to event subscribers (primarily ages 45-70) reminding them of an upcoming speaker event with Platon. Include key logistical details and a brief, engaging introduction to the speaker. Please keep your response concise and focused on clarity and tone.
• We encourage you to not use AI tools for the cover letter or exercise.

Pay:

$65,000.00 - $82,000.00 per year

Benefits:

Flexible schedule Health insurance Paid time off Application Question(s): Please include a cover letter with your submission Please include a brief response (150-250 words) to the following prompt: o Draft a short email to event subscribers (primarily ages 45-70) reminding them of an upcoming speaker event with Platon. Include key logistical details and a brief, engaging introduction to the speaker. Please keep your response concise and focused on clarity and tone. We encourage you to not use AI tools for the cover letter or exercise.

Work Location:

Remote