Worldwide Sales Communications Specialist

Job Title:

Worldwide Sales Communications Specialist Duration:

3-6

Months Location:

Fully remote - US based

Hours:

Up to 40 hours/week

Job Description:

Worldwide Sales organization depends on clear, consistent, and on-brand communications to enable the field and celebrate customer impact. You'll be the hands-on partner who brings fresh ideas to our communication practices, while also keeping our content organized, polished, and efficient - managing SharePoint hubs, editing newsletter copy, building crisp messaging, crafting compelling success stories, and accelerating workflows with AI. What you'll do Build customer success stories. Work with SMEs and field teams to distill outcomes and proof points, draft short written stories and one-pagers, and repurpose them into slides for promotion, enablement, and leadership updates. Assist in building strategic communications for the Worldwide Sales organization - you will partner with team members and subject matter experts to build compelling messaging to help the company win new business and drive revenue. Pioneer new approaches to reaching our audience. You will propose new and innovative ways to communicate with our audience, implement your ideas, measure the results, and help us determine the most effective ways to reach our audience. Review & edit newsletter content for our Sales and Channel Partner audiences. You will copy-edit, fact-check, and simplify complex updates; ensure voice/tone and formatting are consistent. Coordinate with editors and SMEs to meet deadlines. Presentation support (PowerPoint). Turn outlines and briefs into story-driven, executive-ready slides; apply templates and brand assets; tighten narratives and speaker notes; produce quick-turn visuals (tables, diagrams, simple charts). Assist with event prep for the company's two largest events - University and One Team Conference (sales kick-off). This may include drafting abstracts, building talking points, and organizing show logistics (travel not required). Apply AI to make our processes faster and better. Identify repetitive tasks across editing, tagging, summaries, and file management; create prompt libraries and light automations; document "how-to" guides so others can reuse. Champion and employ responsible use (quality checks, permissions, and data handling). Own and optimize WWS SharePoint communication sites. Manage pages and navigation, normalize templates, and track analytics; ensure content is findable, current, and on-brand. Partner with content owners to keep single-source-of-truth pages current. Measure & improve. Track page views, click-throughs, read time, and content freshness; maintain a simple dashboard and propose iterative improvements (cadence, formats, placement). Be a great partner. Work across Sales, Customer Success, Marketing, and Global Communications; manage a clear intake/queue; communicate status and timelines; assist Comms team members as necessary. What you'll bring 2+ years' experience in communications, content operations, or editorial production supporting GTM/sales organizations (agency or in-house). A creative, innovative approach to communicating critical information and engaging our audience. A willingness to pioneer new communication vehicles and experiment with/measure new approaches to meet our audiences where they are and help them execute our strategy. SharePoint Site Owner skills (modern sites): page builds, hub setup, permissions, navigation, and analytics.

Editing excellence:

copy-editing, plain-language rewrites, headline writing; ability to quickly grasp and apply brand voice and editorial style.

PowerPoint fluency:

narrative structuring, slide design, visual clarity; comfort with corporate templates and asset libraries.

Customer storytelling:

interviewing, creating narrative arcs, [amplifying?] measurable outcomes, managing approvals; portfolio samples welcome.

AI-enabled workflows:

practical experience using tools like Microsoft 365 Copilot and other LLMs to accelerate editing, summarization, tagging, and slide first drafts—paired with sound judgment and QA.

Organizational savvy:

prioritization, intake process, clear communications, and the ability to move work forward across many stakeholders.