Public Safety (Campus Entrance) Communications Specialist (Student)

POSITION SUMMARY

Work at the Main Entrance, operate dispatch, and greet visitors. •Bob Jones University students only•

PRINCIPAL DUTIES AND RESPONSIBILITIES

Entry & Intermediate level positions Able to work assigned shifts, which may include day, evening, night, weekend, or holiday shift hours Receive, dispatch, and log radio traffic on multiple radio frequencies Receive, dispatch, and log emergency and non-emergency phone calls at the Main Entrance Monitor fire and security alarms and cameras, dispatch, and log all alarms received Greet visitors to the campus, answer questions, and provide directions Follow established assignment schedule, ensure field officers are informed, and log all assignments completed May obtain CPR/First Aid certification Must (occasionally) lift/carry up to 50 lbs.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Must be enrolled as a student at Bob Jones University Communication and customer service skills; proficient in phone etiquette Multi-tasking skills under pressure while maintaining a professional and calm appearance and atmosphere

Education:

High school graduate or

GED Computer Programs:

Microsoft Word, Microsoft Access, Microsoft Excel, Web-based applications Speedy and accurate keyboarding skills