Emergency Communications Specialists (Part-Time)

Description:

BRIEF DESCRIPTION

To direct police, fire, and EMS personnel in calls for service.

ORGANIZATIONAL RELATIONSHIPS

1.

Reports to:

Director of Communications 2.

Directs:

None 3.

Other:

Deals with general public, public safety employees, and local officials.

GENERAL STATEMENT

This is a responsible position for monitoring emergency radios, telephones, and

TLETS II

for pertinent information and dispatching appropriate personnel on calls.

Requirements:

EXAMPLES OF WORK

Maintain and monitor radio communications with public safety units on a constant basis. Receive and direct telephone calls and dispense information and messages. Answer emergency phones lines and obtain necessary information about complaints or emergencies. Type, file, and maintain various dispatch logs, records, correspondence, notices, and complaints. Monitor various public safety radio frequencies. Direct appropriate emergency units on calls. Receive and send information via

TLETS II.

Receive and receipt monies for bonds, fines, and fees. Provide general information to the public regarding laws, ordinances, impounded vehicles, and directions. Receive telephone calls and visitors with professional courtesy, attentiveness, and concern. Perform other such duties and activities as may be assigned.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Ability to transmit radio communications in a clear, distinct, unemotional and impersonal tone of voice during routine or emergency conditions. Ability to operate a calculator and a computer system. Ability to type accurately. Ability to interact with the general public and other departments. Ability to maintain confidentiality. Ability to follow instruction, safety practices, and standard operating procedures in performing assignments Ability to conduct themselves within a set of values and accepted standards

CERTIFICATIONS AND LICENSES REQUIRED

High School Diploma or equivalent Applicable valid Texas Driver's License Must be bondable Must attend state required courses within one (1) year of employment