Community Manager - Content Creation, Social Media Analytics

Career ResourcesCandidate Experience Sign Up Join Our Talent Network Community Manager - Content Creation, Social Media Analytics Berkeley Heights, NJ FreelanceHybrid$28 - $29.79 /hr Posted May 08, 2026 Our well known beauty client is seeking a Community Manager to act as a digital beauty advisor across major social media platforms. This role focuses on real-time engagement, customer care, and community building while translating consumer insights into actionable recommendations for internal teams. The ideal candidate lives in the social ecosystem, writes exceptionally well, and brings a customer-obsessed mindset with a strong interest in beauty and lifestyle brands. The Basics

Duration:

12 Months

Hours:

Full Time, 40 hours/week

Location:

Hybrid in Berkeley Heights, NJ Top 3 Required Qualifications Demonstrated experience managing and engaging communities across major social media platforms with strong, consumer-facing writing skills Ability to deliver timely, high-quality customer support in a fast-paced environment while meeting response time, reply rate, and satisfaction KPIs Strong understanding of social media trends, tools, and best practices, with the ability to turn insights into recommendations Other Qualifications A bachelors degree and 1 to 2 years of social media engagement experience are preferred, along with customer service experience. The role requires high attention to detail, organization, adaptability, and a sense of urgency. Candidates should be comfortable working independently and with cross-functional teams, reporting insights that inform product, experience, and content strategies. Proficiency in Microsoft Word, Excel, and PowerPoint is expected, as well as an interest in beauty, fashion, or lifestyle brands. Key Responsibilities Engage with fans and consumers across social platforms in a timely, brand-appropriate manner and serve as a digital beauty advisor Maintain established reply rate, response time, consumer satisfaction, and sentiment goals across channels Compose clear, accurate, and empathetic responses tailored to individual consumer needs and inquiries Monitor and report on personal and channel-level KPIs using social management tools Escalate critical customer complaints and collaborate with internal teams to support issue resolution Document product issues and consumer feedback accurately within CRM and survey tools to ensure data integrity Provide insights and recommendations based on consumer trends, feedback, and social listening Stay current on emerging platforms, tools, and best practices through ongoing learning and team trainings In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. For Everforth Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for

STEM/OPT

programs. Additionally, you must be physically located in and perform the work for our client in the United States. Ashley Sella is recruiting for this position Email me your resume to apply for this job Refer a Friend This job was posted on May 08, 2026 and last updated on May 12, 2026. EEO Employer Everforth Creative Circle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.

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Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle. About Everforth Creative Circle Everforth Creative Circle matches creative and marketing professionals with hiring managers looking for talent. The above listing is for a position with one of our clients. If you're a good fit for this role or another we're currently working on, a recruiter will reach out to you directly. We only contact the applicants who are the best fit for the position, so if you do not hear back, please take a look at the other roles we have available. Thank you for your interest!

Job ID:

AS30-1986465

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Privacy PolicyAccessibilityTerms of Use Copyright © 2026 Everforth, Inc. All rights reserved. Everforth Creative Circle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements.

Anthem / Blue

Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.