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Sr. User Experience Specialist

Job

University of South Carolina Aiken

Columbia, SC (In Person)

$65,001 Salary, Full-Time

Posted 1 week ago (Updated 2 days ago) • Actively hiring

Expires 6/20/2026

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Job Description

Posting Details Posting Summary Logo Posting Number
STA00323PO26
Job Family Creative Services Job Function Web Development USC Market Title Web DesignerDeveloper Link to USC Market Title uscjobs.sctitles132567 Job Level P3
  • Professional Business Title (Internal Title) Sr. User Experience Specialist Campus Columbia Work County Richland CollegeDivision Division of Marketing Department MKTG Integrated Outreach State Pay Range T05 USC Market Range MRG
  • $57,779 $72,224 $86,669 Anticipated Hiring Range $57,779
  • $72,224 Location of Vacancy PartFull Time Full Time Hours per Week 37.5 Work Scle Standard working scle: 8:30am
  • 5:00pm Must be willing to work a flexible scle to meet the needs of the department.
Basis 12 months Job Search Category Other Professional About USC About University of South Carolina From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia andprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through abination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, morecatedmunities in South Carolina and beyond. Veterans' Preference Statement The University of South Carolina ismitted to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and ourmunities. Benefits for FTE Positions The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at uscjobs.sc. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding. Position Description Advertised Job Summary The University of South Carolina's Division of Marketing is seeking a Senior User Experience Specialist to serve as point person forplex user experience and CMS issues across the sc domain. This role partners closely with the User Experience Manager to identify priorities and address day-to-day UX needs. The Senior UX Specialist will also provide guidance, troubleshoot challenges, and coordinate solutions with site managers across the university. Job Related Minimum Required Education and Experience Requires a bachelor's degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalentbination of job related certification, training,cation, andor experience. Required Certification, LicensureOther Credentials Preferred Qualifications KnowledgeSkillsAbilities Demonstrated knowledge of web technologies, content management systems, languages and best practices. Experience with Omni CMS, formerly OU Campus a plus. Familiarity with Content Management systems and HTMLCSS, ability to administer content including copy, images, video embed, etc. Demonstrated knowledge of analytics tools, e.g., Google Analytics, Siteimprove. Experience working independently and collaboratively with information architects, copywriters, front-end developers and broad cross-functional teams. Solid technical background with an ability to address accessibility andpatibility issues Strong problem-solving skills and independent self-direction coupled with an aptitude for team collaboration and openmunication Stronganizational skills and ability to manage multiple concurrent projects Ability to work as a team player, demonstrate personal initiative and inspire colleagues Ability to operate in a fast-paced environment with changing priorities High-level of professionalism, integrity andmitment to quality Job Duties Job Duty Academic andor Administrative unit site support
  • Works to identify and resolveplex issues raised by site managers in academic andor administrative units.
Works closely with the User Experience Manager and the CMS administrator to develop solutions for enhanced usability for site managers and accessibility for end users. Cultivates relationships with unit site managers,munications managers and others in Marketing to build consensus in proper use of the content management system (CMS) and available UX tools. Essential Function Yes Percentage of Time 35 Job Duty Analysis and data
  • Works with the Digital Strategy team to use quality assurance tools to track user behavior, spot trends in site usage and address accessibility issues. Uses information to create data-driven solutions that address site manager issues and supportmunications goals. Essential Function Yes Percentage of Time 20 Job Duty Oversees site managers network
  • Manages themunications with and administration of the USC Site Managers Community. Develops the tools and processes needed to ideas and encourage collaboration across all unit sites in the university. Essential Function Yes Percentage of Time 15 Job Duty Team collaboration
  • Collaborates with Digital Strategy and Marketing teams to help conceive, develop and test templates, tools andponents to meet overarching brand initiatives. Assists with strategic priorities as assigned. Essential Function Yes Percentage of Time 10 Job Duty Design direction
  • Works with the UX Manager and Sr.
Associate Director to plan and implement design concepts for new s or pages across the sc domain. Works with the team to produce effective, intuitive, and branded designs. Works within our office, with campus partners and with external partners to provide exceptional interactive and design solutions for all South Carolina digital experiences. Ensures best-in-class, accessible, brand-aligned UX principles and practices are upheld through all sc digital touch points. Essential Function Yes Percentage of Time 20 Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. Safety Sensitive or Security Sensitive No Hazardous weather category Non-Essential Posting Detail Information Number of Vacancies 1 Desired Start Date Job Open Date 05072026 Job Close Date 06212026 Open Until Filled No Special Instructions to Applicant Positions are advertised for a minimum of five (5) business days on our job . After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by June 21, 2026. The University of South Carolina offers a valuable benefits package including but not limited to: Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities to learn more about why you should work at USC. Quicklink for Posting uscjobs.scpostings206034 EEO Statement The University of South Carolina does not discriminate incational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIVAIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery tfrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations. Supplemental Questions Required fields are indicated with an asterisk (
  • ).
  • Do you have at least a Bachelor's degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalentbination of job related certification, training,cation, andor experience?
Yes No Applicant Documents Required Documents Cover Letter Resume List of References and Information Optional Documents

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