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E-Commerce Fulfillment Specialist:
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FOCO
Maumelle, AR (In Person)
$39,000 Salary, Full-Time
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Job Description
Company Overview Forever Collectibles is a global leader in manufacturing sports and entertainment merchandise, offering a wide array of collectibles, novelty items, and promotional memorabilia. With extensive licensing rights and a robust infrastructure, we are dedicated to reaching new heights through innovation and passionate team members.
Position Summary E-Commerce Fulfillment Specialist :
supports end-to-end order processing within a fast-paced warehouse environment, working closely with the Print Staff Manager to ensure accurate, timely, and efficient fulfillment. This role blends hands-on execution with analytical thinking to maintain inventory accuracy, optimize workflows, and uphold quality standards across outbound operations.AI Overview:
An E-Commerce Fulfillment Specialist manages the end-to-end supply chain for online orders, ensuring products are accurately picked, securely packed, and efficiently shipped to customers. Work in warehouses or distribution centers, balancing speed and accuracy to meet strict delivery deadlines.Core Responsibilities:
Order Processing:
Navigate shipping software and Warehouse Management Systems (WMS) to pull, batch, and print order tickets.Pick & Pack:
Retrieve items from inventory and pack them securely using appropriate materials to prevent damage during transit.Labeling & Shipping:
Generate shipping labels via carriers like UPS, FedEx, or USPS, and sort packages for dispatch.Platform Integration:
Sync and manage orders across multiple e-commerce storefronts, such as Shopify and Amazon Fulfillment (FBA/FBM).Inventory Control:
Conduct cycle counts, track stock levels, and report discrepancies to prevent stockouts.Returns Management:
Receive, inspect, and process returned merchandise, updating inventory and customer accounts accordingly.Key Qualifications & Skills:
Technical Proficiency:
Experience with e-commerce platforms (Shopify, WooCommerce) and shipping management software (e.g., ShipStation).Physical Stamina:
Ability to stand for extended periods, walk long distances in a warehouse, and lift heavy packages (often up to 50 lbs).- Attention to
Detail:
High accuracy in reading SKU numbers, matching shipping labels, and ensuring the right product goes to the right customer.Time Management:
Capability to thrive in fast-paced environments and meet same-day or next-day shipping SLAs (Service Level Agreements).Typical Requirements:
Education:
High school diploma or equivalent; Associate's or Bachelor's degree in Supply Chain Management or Business is a plus.Experience:
1-3 years of experience in warehousing, logistics, or e-commerce fulfillment.Certifications:
Forklift certification or OSHA compliance training may be required depending on the facility. Work Environment- Warehouse production setting
- Exposure to moderate noise and operational equipment
- Fast-paced, deadline-driven environment