E-Commerce Account Manager

•Please be advised the job position is located in the City of Industry, CA. This position is full-time and ON-SITE.• The E-Commerce Account Manager will be responsible for driving the growth, optimization, and performance of Sunny Health & Fitness's digital sales channels. This includes managing product listings, promotions, performance metrics, and day-to-day operations across our Shopify DTC website and third-party e-commerce marketplaces such as Amazon and Walmart.com. You will play a key role in improving conversion, profitability, and customer experience. Key Responsibilities Own the daily management and optimization of e-commerce platforms including Shopify, Amazon, Walmart.com, and other digital marketplaces. Ensure accurate, compelling, and SEO-optimized product listings (titles, descriptions, images, A+ content, and more). Manage product launches, pricing updates, and promotional calendars across platforms. Analyze and track key performance metrics (traffic, conversion rate, sales, margins, return rate, etc.) to identify growth opportunities. Regularly audit site and marketplace listings for accuracy, visibility, and best practices. Monitor and improve customer ratings, reviews, and overall experience. Partner with operations and logistics teams to ensure product availability and minimize out-of-stocks or fulfillment delays. Forecast demand and monitor stock levels to support sales goals and prevent over- or under-stocking. Collaborate with internal marketing and paid media teams to plan and execute promotions, ad campaigns, and email strategies aligned with channel goals. Optimize product visibility through strategic use of platform tools (e.g., Amazon ads, Shopify apps, coupons, deals). Maintain platform compliance and resolve any account health, policy, or listing issues proactively. Stay current on platform updates, algorithm changes, and emerging tools or trends. Work closely with creative, marketing, product, and customer service teams to align messaging, resolve issues, and improve the end-to-end digital shopping experience. Qualifications Bachelor's degree in Marketing, Business, E-Commerce, or related field 2-4 years of experience in e-commerce account management, digital merchandising, or online marketplace operations Hands-on experience with Shopify, Amazon Seller/Vendor Central, and other major e-commerce platforms Strong analytical skills and experience working with data platforms (Google Analytics, Excel, Looker, or similar) Knowledge of SEO best practices and digital conversion optimization Experience in fitness, consumer goods, or DTC e-commerce a plus

Benefits:

Medical, Dental, Vision Insurance.

Life Insurance:

Fully covered by the company. 401k matching, 100% match up to first 3% and 50% match for the next 2%. Eligible to enroll after six months with the company. 100% fully vested. Paid Sick Leave 7 Paid Holidays Paid Vacation Company provides discounts for fitness equipment for our employees.

Job Type:

Full-time Pay:

From $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): What is your pay expectation?

Education:

Bachelor's (Preferred)

Work Location:

In person