E-commerce Operations Support Assistant

E-commerce Operations Support Assistant Diamond Bar, CA Job Details Full-time $24 - $26 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Mandarin Sales support Sales reporting Logistics management Customer service Sales analysis Upselling ERP systems Purchase order management E-commerce Organizational skills Sales strategy Logistics inventory management CRM system proficiency 1 year Communication skills Entry level Marketing collateral creation Full Job Description About Fanttik Fanttik, a brand under KBJ Trading , is a fast-growing, innovative company specializing in automotive tools and lifestyle products. Known for our award-winning portable tire inflators, electric screwdrivers, and high-performance car accessories, we blend cutting-edge technology with sleek design to deliver products that empower everyday adventures. Fanttik's top-rated products are available on major platforms like Amazon, Costco, Target, and our official website. Trusted by DIYers, car enthusiasts, and everyday consumers, we are dedicated to delivering excellence, creativity, and outstanding customer satisfaction. Join us as we continue to grow and innovate in the consumer electronics and tools space.

• New grads welcome to apply
• Bilingual in Mandarin

Job Summary:

We are seeking a proactive and detail-oriented Sales & E-commerce Operations Support Associate to assist our sales team and support daily operations with major retail partners including TikTok, Costco, Walmart, Sam's Club, Lowe's, Best Buy, Target, and more. This role plays a vital part in processing wholesale orders, coordinating logistics, managing product listings, and enhancing customer experience to drive sales growth.

Key Responsibilities:

Support sales team in processing purchase orders and preparing presentations, listings, and promotional materials Communicate with logistics and warehouse teams to manage inventory levels Collaborate with retail accounts on new product launches and seasonal campaigns Maintain and update account information in CRM or ERP systems Monitor wholesale account performance, sales trends, and provide regular reporting Assist in developing and executing sales strategies and upselling initiatives

Requirements:

1-2 years of experience in sales support, e-commerce, or customer service (retail/tech industry preferred) Strong communication, organization, and problem-solving skills Familiarity with online retail platforms and sales tools (CRM/ERP a plus) Proactive, team-oriented, and capable of thriving in a fast-paced environment

Job Type:

Full-time Pay:

$24.00 - $26.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person