Manager, Global E Commerce & Digital Marketing Consumer Channel

Manager, Global E Commerce & Digital Marketing

• Consumer Channel Qualcomm
• 4.0 San Diego, CA Job Details $133,500
• $200,300 a year 17 hours ago Benefits RSU Qualifications Revenue growth Stakeholder engagement Strategic management Customer retention Doctoral degree B2C Merchandising Data reporting Marketing strategy development E-commerce Master's degree High school diploma or GED Cross-selling Key Performance Indicators Analysis skills Policy & process development Data interpretation A/B testing Senior level Cross-functional collaboration Associate's degree 2 years Data-driven decision making Stakeholder management B2C business model Performance marketing

Full Job Description Company:

Qualcomm Technologies, Inc.

Job Area:

Sales, Business Development & Marketing Group, Sales, Business Development & Marketing Group >

Marketing General Summary:

We are seeking a Global E‑Commerce & Digital Lead to drive performance‑oriented digital and e‑commerce strategy across the Consumer Channel Marketing organization. This manager‑level role will sit at the intersection of data, customer insight, and execution , translating analytics into actionable testing roadmaps, site enhancements, and lifecycle strategies that measurably improve conversion, retention, and long‑term customer value . This role will work closely with global and regional marketing teams, sales, analytics, retail partners, and agency partners to ensure regions are tightly connected to Qualcomm headquarters priorities, platforms, and strategic direction , while enabling local execution excellence. Key Responsibilities Global E‑Commerce & Digital Strategy Own the global consumer e‑commerce and digital optimization strategy across key retail and direct‑to‑consumer environments, ensuring alignment with Qualcomm's consumer channel priorities. Translate customer, behavioral, and performance insights into clear testing roadmaps and execution plans that drive measurable revenue impact. Partner with HQ stakeholders to set global priorities while enabling regional teams to execute effectively within a unified framework. Insights‑to‑Execution Leadership Leverage A/B testing, funnel analysis, cohort analysis, and personalization to identify friction points and growth opportunities across the customer journey. Turn insights into concrete actions including site enhancements, merchandising improvements, content optimization, and lifecycle interventions . Establish a test‑and‑learn culture with clear success metrics, learning agendas, and scaled best practices. Retention, Lifecycle & Digital Merchandising Lead and evolve retention and lifecycle strategies , including onboarding, remarketing, cross‑sell/upsell, and re‑engagement programs. Partner with internal and external teams to optimize digital merchandising , category storytelling, and conversion‑focused content. Ensure digital experiences are designed to build long‑term customer value , not just short‑term conversion. Performance & Measurement Define and monitor performance KPIs tied to conversion, retention, and revenue contribution. Partner with analytics and regional teams to ensure consistent measurement, reporting, and insight sharing across markets. Use performance data to continuously refine strategy and prioritize high‑impact initiatives. Process & Global Operating Model Build scalable processes, playbooks, and governance that connect regions to HQ strategy while enabling speed and flexibility. Ensure consistent adoption of tools, testing methodologies, and best practices across regions. Act as a central connector across functions and geographies to drive alignment and execution excellence. This is an office based position located in San Diego, CA and is expected to comply with the company's onsite work policy. This is a U.S. based position and is not eligible for visa sponsorship.

Minimum Qualifications:

Bachelor's degree and 3+ years of Communications, Marketing, Public Relations, or related work experience. OR Associate's degree or equivalent degree and 5+ years of Communications, Marketing, Public Relations, or related work experience. OR High school Diploma or equivalent and 7+ years of Communications, Marketing, Public Relations, or related work experience. Completed advanced degrees in a relevant field may be substituted for up to two years (Master's = one year, Doctorate = two years) of work experience.

Preferred Qualifications:

7+ years of experience in e‑commerce, digital marketing, or performance marketing , preferably within consumer/retail. Proven ability to connect data and customer insights to execution that drives measurable business results. Hands‑on experience with A/B testing, funnel analysis, experimentation frameworks, and personalization strategies . Strong background in retention, lifecycle marketing, and digital merchandising . Experience working in global, matrixed organizations , partnering with regional teams and central HQ stakeholders. Demonstrated ability to build processes, frameworks, and operating models that scale globally. Experience working with major retail or e‑commerce platforms (e.g., large online retailers, marketplaces, or DTC environments). Familiarity with performance measurement, attribution, and optimization in complex retail ecosystems. What Success Looks Like Regions are tightly aligned to HQ digital and e‑commerce priorities with clear processes and shared metrics. Testing roadmaps consistently translate into site and experience improvements that lift conversion and revenue. Lifecycle and retention strategies meaningfully improve repeat engagement and customer value. Qualcomm's consumer digital presence becomes more data‑driven, scalable, and performance‑led across global markets. Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found here . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). To all

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EEO Employer:

Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification. Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. Pay range and

Other Compensation & Benefits :

$133,500.00

• $200,300.

00 The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer

• and you can review more details about our US benefits at this link .

If you would like more information about this role, please contact Qualcomm Careers .