Digital Systems & E-Commerce Supervisor

Digital Systems & E-Commerce Supervisor Confidential - 3.4 Santa Ana, CA Job Details Full-time $53,688.16 - $62,764.24 a year 1 day ago Benefits Dental insurance 401(k) Qualifications Social media marketing E-commerce Bachelor's degree Organizational skills Marketing analytics Full Job Description Position Summary The Digital Systems & E-Commerce Manager is responsible for overseeing the company's digital infrastructure, website administration, online store growth, paid digital advertising, and internal systems administration. This role blends digital marketing, e-commerce management, systems coordination, and IT asset oversight to improve operational efficiency, support revenue growth, and strengthen the company's digital presence. Core Responsibilities Website Management & Digital Content Manage ongoing website updates, edits, content changes, landing pages, and optimization initiatives Coordinate website functionality, user experience improvements, and vendor/developer support as needed Monitor site performance, SEO fundamentals, analytics, and conversion opportunities Support development of digital content to strengthen lead generation and brand positioning Paid Search & Digital Marketing Manage and optimize paid search campaigns, including Google Ads (AdWords) and related digital advertising channels Track campaign performance, keyword strategy, ROI, and lead conversion metrics Support digital promotion strategies across search, email, and social channels to grow awareness and demand E-Commerce / Online Shop Management Manage day-to-day administration of the online shop, including products, pricing, inventory coordination, and customer experience Lead development and expansion of the online store, including new product offerings and merchandising strategies Drive traffic and revenue growth through promotions, digital campaigns, and e-commerce optimization Develop strategies to promote the online shop and increase online sales performance Systems Administration Administer user access and permissions for internal systems including: Wrike user management Dropbox user administration Microsoft 365 user setup and license administration Support onboarding/offboarding related to system access and digital tools Maintain security, access controls, and documentation standards IT Asset & Technology Coordination Manage IT asset inventory including computers, phones, kiosks, licenses, and assigned equipment Coordinate equipment provisioning, lifecycle tracking, and vendor relationships Support troubleshooting escalation with third-party IT providers as needed Recommend technology improvements that support scalability and efficiency Qualifications Bachelor's degree in Marketing, Information Systems, Business, E-Commerce, or related field preferred 2+ years of experience in digital marketing, e-commerce, systems administration, or similar hybrid role Experience managing websites (WordPress, Shopify, or similar platforms preferred) Experience with Google Ads , SEO/SEM, and digital analytics Familiarity with SaaS user administration and business systems management Experience with e-commerce merchandising and online store growth strategies Strong project management, organization, and analytical skills Ability to manage multiple priorities in a fast-paced environment Preferred Skills E-commerce growth strategy Digital advertising optimization Basic web editing/HTML/CSS familiarity Systems administration Vendor management Data-driven marketing analysis Strong written communication and process documentation Success Metrics Website performance and lead conversion improvements Growth in online shop revenue and traffic Paid search ROI and campaign performance System administration accuracy and user support responsiveness IT asset control and technology utilization Digital process improvements that support growth and efficiency This position may evolve to support broader digital transformation, automation, and customer engagement initiatives as the company scales.

Pay:

$53,688.16 - $62,764.24 per year

Benefits:

401(k) Dental insurance

Work Location:

In person