Quality Control Specialist E‑Commerce (Amazon)

Job Overview We are seeking a highly motivated and detail-oriented Quality Control Specialist - E‑Commerce (Amazon) to join our dynamic team. In this role, Quality is at the heart of everything we do—from product selection and handling to fulfillment and customer satisfaction. We are seeking a detail-driven Quality Control Specialist who will take ownership of quality standards for our Amazon and e‑business operations.. you will be responsible for ensuring the highest standards of product quality and compliance across our Amazon marketplace operations. Your expertise will help maintain rigorous quality systems, conduct thorough inspections, and uphold regulatory standards. This position offers an exciting opportunity to impact product excellence and customer satisfaction in a fast-paced e-commerce environment. Duties Inspect floral products for freshness, damage, accuracy, and presentation prior to shipment Enforce quality standards specific to Amazon and e‑commerce requirements Monitor packing, labeling, and box integrity for e‑commerce orders Identify quality issues and work with warehouse leadership to implement corrective actions Document defects, trends, and root causes; provide clear reporting Assist in reducing returns, refunds, negative feedback, and Amazon A‑to‑Z claims Ensure compliance with Amazon seller performance metrics and customer expectations Communicate quality standards clearly to packers and fulfillment staff Participate in continuous improvement initiatives related to quality and efficiency Qualifications 1-3 years of quality control, warehouse, or e‑commerce experience (Amazon experience strongly preferred) Experience with perishable goods (produce, floral, or food) is a plus Strong attention to detail and ability to spot defects quickly Basic computer skills; familiarity with Amazon Seller Central is a plus Ability to stand, walk, and inspect product for extended periods Able to work in a fast-paced warehouse environment Strong communication and problem-solving skills

Pay:

$19.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person