Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
E-commerce Specialist
Job
Brewer Quilting & Sewing Supplies
Aurora, IL (In Person)
$45,760 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
58
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
E-commerce Specialist Brewer Quilting & Sewing Supplies Aurora, IL Job Details Full-time $22 an hour 9 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Customer communication Teamwork Customer returns handling E-commerce Administrative experience High school diploma or GED Customer support Time management Full Job Description Brewer Quilting & Sewing Supplies takes pride in our company, and in our reputation as a trusted leader in our industry for decades. We have an outstanding opportunity for a skilled eCommerce Specialist to join our customer service team. This is a full-time position, working onsite at our corporate office located in Aurora, IL. Job Summary Processing ecommerce orders from several of our key accounts. Assisting new or existing online customers when they encounter questions or challenges throughout the customer journey. From initial order entry, you will manage all steps of these transactions with the goal of 5-star reviews from each third-party seller. Key Responsibility's Manage daily operations across eCommerce marketplaces (Amazon, Michaels, etc.) Enter and process orders accurately into our ERP system Resolve order-related issues such as missing information, duplicate orders, or payment concerns Monitor order status and follow up on delays or exceptions Assist with returns, cancellations, and order adjustments as needed Generate and process invoices, ensuring accuracy in pricing and billing details Create, optimize, and maintain product listings (titles, bullets, keywords, images) Monitor inventory levels, fulfillment performance, and stock forecasting Analyze sales performance and marketplace KPIs Ensure compliance with platform policies and resolve account issues Coordinate with warehouse, customer service, and purchasing teams to ensure timely order fulfillment Communicate with retailers and consumers verbally and in writing Competencies Strong analytical and problem-solving skills Detail-oriented with ability to manage multiple SKUs Excellent communication and cross-functional collaboration Ability to work in a fast-paced, data-driven environment Ability to multi-task Expected Hours of Work This is a full-time position. Typical work hours are 7.5 hours each day and overtime as needed, evenings, and weekends may occasionally be required. Supervisory Responsibilities This position has no supervisory responsibilities at this time. Travel Travel is not required. Education and Experience High school diploma or equivalent (Associate's or Bachelor's preferred) 1-3 years of experience in order entry, eCommerce, or administrative support Experience with eCommerce platforms (e.g., Walmart, Amazon, Big Commerce) or ERP systems is a plus Strong data entry skills with high attention to detail and accuracy Proficiency in Microsoft Office (Excel, Word) Excellent organizational and time management skills Strong communication skills and ability to work collaboratively Preferred Education and Experience 1+ year of hands-on experience working on eCommerceaccounts Direct experience with at least one: Amazon Seller Central (required in most cases) Walmart Marketplace Michaels Marketplace or similar niche channels Strong understanding of: SEO for product listings Order Entry into ERP system Experience with inventory/fulfillment workflows (FBA, FBM, WFS, etc.) Proficiency in Excel for reporting and analysis Experience launching new SKUs on marketplaces Managing catalog issues or account health Knowledge of marketplace tools: Amazon Seller Central, Vendor Central, Michaels Market Place, Big Commerce Work Authorization Must be authorized to work in the United States. Other Duties Please note that this job description is not designed to provide a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.