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Job Description: E-Commerce Listing & Shipping Specialist

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Family Business

Chicago, IL (In Person)

$50,000 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

Role Overview Are you a proactive problem-solver who thrives in a fast-paced environment? We are a growing business seeking a dedicated, business-oriented Bilingual E-Commerce Listing & Shipping Specialist to join our close-knit team. This role is ideal for a high-energy professional who enjoys helping people, takes initiative, and has the technical skills to support daily operations, digital outreach, and inventory management. This is not just a desk job—we're looking for a motivated "go-getter" who takes pride in their work, can seamlessly transition between digital listing management and physical shipping coordination, and directly contributes to the success and growth of our small business. Key Responsibilities-Commerce & e
Bay Listing Management Listing Creation:
Draft accurate, engaging product titles, descriptions, and item specifics for eBay.
SEO Optimization:
Utilize strategic keywords in titles and descriptions to boost search rankings and maximize search visibility.
Photography:
Take, edit, and upload clear product photos highlighting features, conditions, and any flaws.
Market Research:
Investigate competitor listings and completed sales to determine optimal market value and competitive pricing.
Inventory Tracking:
Track stock levels, update listings, and remove sold items using spreadsheets or inventory software.
Mail, Shipping & Logistics Coordination Shipping Preparation:
Assemble packages and prepare goods for shipping by wrapping items securely, inserting them into shipping containers, weighing packages, and affixing labels.
Logistics & Equipment:
Operate and maintain an automatic mail processing machine (mail meter) for outbound mail. Maneuver packages safely using appropriate equipment or assistance.
Package Tracking:
Utilize a digital tracking system to properly log the receipt, status, and release of all packages.
Problem Solving:
Conduct investigative research to resolve packages and mail with unknown recipients or routing issues.
Area Maintenance:
Maintain convenience packing areas by keeping them clean, organized, and well-stocked with insulation, boxes, and tape.
Customer Engagement & Operations Bilingual Support:
Serve as a primary point of contact for buyers, assisting with inquiries and providing excellent service in both English and Spanish.
Inquiry Management:
Promptly answer online buyer inquiries regarding product details, sizing/specifications, shipping rates, or returns.
Administrative Support:
Perform light filing, archiving, housekeeping duties, and additional courier or management tasks as assigned.
Qualifications & SkillsRequired Bilingual Proficiency:
Fluency in English and Spanish (both spoken and written) is required to support our diverse customer base. Attention to
Detail:
Exceptional focus to ensure product specifications, condition notes, and pricing match the physical item perfectly to minimize returns.
Platform Knowledge:
Familiarity with the eBay Seller Center, listing tools, and marketplace policies. Experience with business social media accounts or website platforms (Instagram, TikTok, Twitter/X etc.).
Digital Skills:
Basic copywriting skills for clear, grammatically correct descriptions and comfort using basic camera/photo editing tools.
Technical Savvy:
Comfortable tracking data using spreadsheets (e.g., Microsoft Excel or Google Sheets) and learning internal inventory systems.
Physical Capabilities:
Ability to stand for extended periods, manage physical warehouse mail duties, and safely lift/maneuver packages.
Schedule:
Weekend availability and some travel involved Preferred Previous experience in e-commerce, retail shipping, or small business operations. A strong work ethic and a desire to learn directly from experienced professionals to grow into greater responsibilities. Why Join Our Team?
Direct Impact:
The chance to make a visible, daily impact on a growing local business.
Dynamic Work Environment:
A fast-paced, engaging environment where you split your time between digital strategy and physical execution—no two days are the same.
Growth Potential:
A supportive team that values initiative, reliability, and hard work, offering room to develop valuable skills in evaluation, e-commerce sales, and logistics. Send resume and cover letter to Hill590911@gmail.com
Pay:
$40,000.00 - $60,000.00 per year
Benefits:
Health insurance Paid time off
Work Location:
In person