E-commerce Operations Specialist

PrideStaff is currently seeking an E-commerce Operations Specialist for a high-growth, consumer goods company. This is a "corporate-caliber" position responsible for the critical transition point between digital order receipt and physical warehouse fulfillment. The ideal candidate will be a systems-expert who ensures 100% accuracy for domestic e-commerce, international shipments, and high-volume wholesale accounts. •This role is 40% printing orders, 30% coordinating, and 20% communication with management, and 10% of behind the scenes•Full-Time, On-site (Mokena, Illinois)

Hours:

Monday•Friday, 8AM•4:30PM (Overtime as needed)

Pay Range:

$22•$25/hr (DOE)

Core Responsibilities:

Platform Management:

Oversee the daily order flow within Shopify and shipping platforms (Shipstation/Shiphero). Ensure all data is accurate before batches are sent to the warehouse.

International Logistics & Compliance:

Act as the subject matter expert for international orders; prepare all required customs documentation and ensure compliance with global shipping regulations.

Wholesale Coordination:

Manage the unique requirements of wholesale partners, including specialized invoicing, tracking, and adherence to specific routing guides.

Inventory Integrity:

Reconcile inventory data across sales and shipping platforms to ensure real-time availability and prevent overselling.

Systems Troubleshooting:

Identify and resolve system-based order holds, platform glitches, or fulfillment discrepancies methodically.

Warehouse Liaison:

Provide the warehouse team with organized daily batches and clear documentation to meet strict daily fulfillment deadlines.

Technical Requirements:

E-commerce Background:

3+ years of experience in order operations or e-commerce back-office environments.

Software Proficiency:

Must have direct experience with Shopify. Proficiency in Shipstation, Netsuite, or similar ERP/OMS systems is highly preferred.

Logistics Knowledge:

Proven experience handling international shipping documentation and wholesale compliance.

Analytical Mindset:

High attention to detail with the ability to research and resolve complex order errors independently. If you are interested in this position, send your resume to chicagolandwsw@pridestaff.com or give our office a call at 815-730-3760 Compensation / Pay Rate (Up to): $22.00•$25.00 Per Hour