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E-Commerce Specialist
Job
Robert Half
Metairie, LA (In Person)
Full-Time
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Job Description
We are looking for an E-Commerce Specialist to help strengthen and scale a growing online business in Metairie, Louisiana. This role is ideal for someone who combines strong catalog management skills with a customer-focused mindset and a sharp eye for digital performance. You will work across merchandising, operations, marketing, and support to improve the online shopping experience and keep product information accurate, organized, and effective.
Responsibilities:
- Maintain and refine online product listings, ensuring SKU data, descriptions, images, and pricing remain accurate and up to date across digital channels.
- Partner with cross-functional teams to launch new products, coordinate inventory-related updates, and support day-to-day catalog operations.
- Respond to customer-facing eCommerce issues and help improve the overall shopping journey through timely problem solving and clear communication.
- Contribute to the migration of the eCommerce platform from Magento to Shopify, including content, catalog, and operational support.
- Track site performance metrics such as traffic, conversion, and engagement to identify opportunities for optimization.
- Support digital campaigns, promotions, and merchandising initiatives by preparing product content and aligning site presentation with business goals.
- Analyze key performance indicators and provide practical recommendations to improve conversion rates, product visibility, and customer experience.
- Collaborate with product, marketing, web, support, and operations teams to keep online initiatives moving efficiently and accurately.