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Ecommerce Account Coordinator - Wayfair

Job

Riverside Furniture

High Point, NC (In Person)

$60,000 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 6/23/2026

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Job Description

Ecommerce Account Coordinator - Wayfair Riverside Furniture - 3.7 High Point, NC Job Details Full-time $55,000 - $65,000 a year 1 day ago Benefits Health insurance On-site gym Dental insurance 401(k) Vision insurance Life insurance Qualifications Customer communication Sales support Microsoft Excel Microsoft Outlook E-commerce Time management
Full Job Description Job Purpose:
The Ecommerce Account Coordinator will be responsible for managing the entire Wayfair item and order file, monitoring items on the Partner Home portal and processing all sales orders through shipment.
Roles and Responsibilities:
Work closely with Sales & Operations on Wayfair account functions and communications. Review and release daily EDI orders from Wayfair; monitor from entry through shipment. Verify pricing and invoice chargebacks from Wayfair. Manage item set up, order processing and all communications and requirements on the Partner Home vendor portal. Provide customer service on any order status or product request from Wayfair. Work closely with Supply Chain and Distribution teams regarding inventory availability. Upload new products and imagery for new products onto the Partner Home vendor portal. Actively review and manage any product information discrepancies from site audits. Work with QC on corrective/improvement plans on items with high damage rates. Assist with pricing and promotional changes as necessary. Maintain accurate records and documentation on all Wayfair customer requirements, activities, and discussions. Attend Wayfair virtual and in-person vendor events as necessary. Provide backup support on other Ecommerce accounts. Assist with potential new accounts as necessary.
Skills/Qualifications:
Associate or bachelor's degree in relevant field a plus. Some Wayfair or Ecommerce specific experience a plus NetSuite experience a plus. Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint) Excellent time management skills with an ability to set priorities and follow up effectively. Excellent attention to detail with an ability to creatively solve problems. Ability to effectively communicate with internal and external business teams. Excellent verbal / written communication skill
Pay:
$55,000.00 - $65,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Life insurance On-site gym Vision insurance
Work Location:
In person