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ECommerce Support Specialist - Hilltop Bicycles - Cranford, NJ

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Specialized Retail East Coast LLC

Cranford, NJ (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/3/2026

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Job Description

ECommerce Support Specialist - Hilltop Bicycles - Cranford, NJ
ABOUT SPECIALIZED
Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We're a team of barrier-breakers, disrupters, and problem solvers. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere. In Company Owned Retail, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out - we're here to help you build your career at Specialized.
JOB SUMMARY
The Ecommerce Support Specialist supports by using digital excellence across platforms that riders interact with and use to purchase from our company (Ebay, Shopify, etc). A strong aptitude with various programs and the ability to learn them will be the way to win. This role will reward diligent, detailed, and focused bike-fans who share our core belief that bikes change lives.
WHAT YOU NEED TO WIN
Passion for cycling and the Specialized brand Bike shop experience preferred A current or former retail employee with 1+ years of experience preferred Excellent communication with the ability to effectively interact with riders and team members Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching Able to lift at least 50 lbs. or more and use proper lifting skills
TELL ME MORE
Competitive health care (Medical PPO or HDHP)
  • Dental
  • Vision
  • Health Savings Account (HSA) Short and Long Term Disability Company sponsored life insurance Optional Term Life Insurance Optional Critical Illness insurance Optional Critical Accident insurance Competitive vacation package
  • 401(k) with match 8 Weeks paid parental leave Paid company holidays Employee discounts on all product Deep partner retail discounts Fitness & Events Reimbursement Employee Assistance Program Commuter Benefits
  • if applicable in state
  • For eligible employees At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.
For additional information on benefits and perks, please visit: https://benefits.specialized.com Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world. We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone - especially those from marginalized groups - to apply to our job postings and help us earn the position as the rider's brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized! See what we are up to on LinkedIn, Instagram, and most importantly, our #DogsofSpecialized. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. 1974 We are riders—that fact has guided our every decision since 1974. When quality tires weren't around, we strove to make the best. When people wanted to ride cruisers in the dirt, we made the first production mountain bike. When roadies wanted to go faster, we doubled-down on carbon and built our own wind tunnel. And when we saw kids struggling to focus in school, we began supporting Outride to help promote better health through cycling. Specialized. Made for riders, by riders.

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