DrinkWorks! Project Specialist

JOB TITLE

Project Specialist

DEPARTMENT

DrinkWorks!

REPORTS TO

Director of DrinkWorks! and EasyGo!

SUPERVISES

None

FLSA STATUS

Non-Exempt / Hourly

JOB SUMMARY

Assist Project & Program Managers with the execution of new product development assignments along with other administrative tasks. Assist with duties that will ensure that new products and programs are delivered on a timely basis, meet quality standards, and exceed customer expectations, while acting in the best interest of Whirley-DrinkWorks!.

CORE RESPONSIBILITIES

Responsible for assisting with the delivery of multiple DrinkWorks! and EasyGo! products/projects in a timely manner, meeting quality standards, while being cost effective and meeting customer needs.

Representative duties may include:

Assist with preparing and maintaining clear, complete, and accurate project plans. Assist with ensuring adherence to customers' design, material, and quality specs. Assist with utilizing knowledge of various machine capabilities, engineering practices, and overall manufacturing process to influence and negotiate customer expectations consistent with WDW capabilities. Assist with ensuring all company policies are met, could include the type of decoration, number of ink colors, quantity/product requirements, licensing/royalty issues and other related items such as confidentiality clauses. Assist with ensuring profitability standards are met by helping to negotiate product costs and preparing sale pricing that meet profitability goals. Assist with providing detailed accurate statements of work. Assist with completing and analyzing post-mortem analysis after project completion. Other responsibilities, as assigned.

OUTSOURCED PRODUCT SUPPORT

Assist with performing support duties and administrative tasks that will ensure the timely deliveries of new quality products.

OPEN MARKET SOURCING

• Assist with processing approved open market product requests. Assist with requests for information regarding open-market products direct from factories or through Speed 2 Market, mainly through email correspondence. Assist with Art and Pricing for open-market products. Assist with pricing quotes and communicates with Independent Sale Representatives (ISR) and Business Development Managers (BDM).

SALES SUPPORT

Assist in Item Number Set-Up. Assist in Statement of Work. Assist in Import Authorization Letters. Assist in Order Detail Form - Oversight with Business Development Managers (BDM) and Independent Sale Representatives (ISR). Assist in Order Entry - Oversight with Inside Sales.

PRODUCT MARGIN SUPPORT

Assist in Monitoring and tracking margins on all active product sales monthly. Assist in Maintaining and identifying products with low margin. Assist in sharing monthly margin reporting with Program Managers. Assist in following up with Program Managers on corrective action plans for low margin product sales.

INVENTORY TRACKING

Assist in identifying Custom Imported DrinkWorks! and EasyGo! inventory concerns and resolving any issues to eliminate warehouse storage costs.

SAMPLE, PROTOTYPE, AND NEW PRODUCT IN AND OUT PROCESSING

Assist in checks-in new individual samples and new launch samples cases received by courier daily. Assist in processing sample order shipments to Customers, Business Development Managers (BDM) and Independent Sale Representatives (ISR).

GENERAL CONDUCT

Maintains respectful working relationship with TeamMates to promote teamwork and a positive work environment. Committed to Continual Improvement to raise personal performance above the standard and to develop new methods to eliminate waste, improve productivity and reduce customer complaints. Maintains excellent attendance as defined in the Company's Attendance Policy. Supports, enforces and complies with all company policies and procedures, including safety and quality. Submits new ideas to improve Safety, Quality and procedural operations that will benefit the Company. Actively participates in meetings and discussions by providing suggestions for improvement, problem solving and offering feedback. Performs duties in a manner that encourages teamwork and sets a positive example.

REQUIRED TRAINING

Company Policies and Procedures Safety Orientation Microsoft Office 365 and Dynamics Aras

PLM IQMS

Training

ADP REQUIRED SKILLS / ABILITIES

Strong organizational skills to manage multiple and complicated tasks. Strong verbal and written communications skills, interpersonal / customer service strengths are essential. Strict attention to detail. Ability to work under pressure. Effective problem-solving skills. Ability to make quick, accurate decisions using logical judgment. Average typing skills. General knowledge and experience with Office 365, word processing, spreadsheets, and related software programs.

EDUCATION AND EXPERIENCE

High School diploma or equivalent 1 - 2 years administrative, sales or customer service experience preferred.

PHYSICAL REQUIREMENTS

Prolonged sitting CRT Exposure