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Hybrid Specialist eCommerce Content - Zales & Banter
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Zale Delaware, Inc.
Irving, TX (In Person)
Full-Time
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Job Description
We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People
- and the love their actions inspire
- are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you
- rewarding opportunities to impact the lives of others and inspire love.
- Execute day‑to‑day product content enrichment within PIM, including attributes, flags, disclaimers, sizing, shipping structures, and variants, ensuring accuracy and completeness.
- Support PDP copy, apply legal/FTC disclaimers, SEO keys, and localization requirements, and audit PDPs for accuracy, consistency, and freshness.
- Support new product setup and maintenance, including new mains, suppression updates, attribute corrections, and structure assignments across store and dropship assortments.
- Perform pre‑ and post‑production audits (site, SKU, attribution, and functionality audits) to ensure ongoing data integrity after publish.
- Manage assigned JIRA tickets and workflow updates, including suppression and product update requests, completing work within defined SLAs and documenting status as required.
- Validate product attribution and behavior by previewing content in SSP, assigning web eligibility and Hybris flags, and coordinating fixes for discrepancies.
- Participate in PIM UAT, validating changes, identifying issues, and supporting releases prior to production deployment.
- Partner with Merchandising, Content, and Product Data teams to resolve merchant rejections, image or data discrepancies, and support omnichannel setup standards.