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Business Analyst Experience with call centre technologies such as CRM, IVR Case(10+yrs exp)

Job

SkylineIT Solutions

Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/17/2026

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Job Description

Remote Business Analyst Duration:
12+Months Only W2 and CZ Please send the resume to .
Skills:
Bachelors Degree 10+Yrs of experience in Business Analysis, Process improvement or operations analysis experience in Supporting Call canter, contact center or customer service environments Strong skills in workflow Analysis root cause analysis requirements, gathering and Stakeholder management Experience with call center technologies such as
CRM, IVR
Case management workflow automation or contact cantre platforms Thanks charan