CRM Coordinator

CRM Coordinator Cala Sourcing Solutions LLC Boca Raton, FL Job Details Full-time $25 - $26 an hour 1 day ago Qualifications Website maintenance Customer communication Website management Microsoft Excel Microsoft Outlook WordPress Email marketing campaigns Data reporting Data management Microsoft Teams Systems & applications support CRM system proficiency Phone call management Communication skills Entry level Cross-functional communication

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CRM Coordinator Position Summary We are seeking a detail-oriented CRM Coordinator to support the maintenance and optimization of our CRM system. This role focuses on data accuracy, internal support, and coordinating communication across teams. Key Responsibilities Maintain and update customer data within the CRM system Monitor and assign incoming web leads Support internal teams with CRM updates and basic troubleshooting Manage shared inboxes, inbound calls, and request routing Send approved client communications and track account activity Assist with website updates (WordPress) and email campaigns (Mailchimp) Maintain internal reports, spreadsheets, and system data Qualifications Experience with CRM systems Proficiency in Outlook, Excel, and Teams Strong attention to detail and organization Ability to manage multiple tasks and meet deadlines Strong communication skills and ability to learn new systems quickly Key Traits Proactive, self-starter mindset Solutions-oriented with strong accountability Team player with a willingness to learn and grow